Multi Family Property Manager

Job Description

Job Description

JOB TITLE: 

Multi Family Property Manager (Residential) 

COMPANY: ​​StarPoint Properties​ 

 

StarPoint’s Community Manager (Residential) is tasked with the day-to-day management and operation of the property including accounting, maintenance and repair, leasing and tenant relations for both the property and the grounds. The Community Manager’s responsibility spans across several main points of focus: financial management, administrative and personnel management, leasing and marketing management, and resident management.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Prepares and recommends the annual operating budget and adheres to it throughout the fiscal year. 
• Responsible for developing and executing effective marketing strategies and leading the leasing team to reach these goals. 
• Responsible for familiarizing themselves and their team on in depth market understanding of the property’s top competitor group in the area via comps, market research firms, shopping, etc. 
• Responsible for monthly reporting and financial performance of the property such as collections, billings made during the month, detailed expense ledger including Current Rent Roll, Bank Statement and Bank Reconciliation Report, Payables, etc. 
• Serves as the main contact person between the property and StarPoint Corporate providing world class customer service and support of corporate’s directives. 
• Maintain and annually review the existing preventive maintenance schedule for all equipment and building systems. 
• Coordinate the activities of the property such as unit turns, maintenance, move-ins/-outs, leasing and so on for smooth operations. 
• Administer tenant leases and property-level documents in compliance with contract provisions.
• Establish and implement housekeeping programs to maintain best in class common areas both interior and exterior, always maintaining the property in show-ready condition. 
• Supervise all vendors and third parties that operate on site (including certificates of insurance, quality control oversight, compliance, meeting SLAs). 
• Serve as main point of contact for any emergencies – building, tenants and/or personnel keeping well documented reports of events and communicating them efficiently to management. 
• Annually review all service contracts to make sure SLAs are met and to remain competitive in the market.
• Collect all rents, other charges, and miscellaneous income, and deposit them timely. 
• Review all existing leases and prepare leases for new residents in a timely fashion 
• Supervise on-site staff, including administrative support employee(s) and engineers.
• Other duties may be assigned. 

 

 

EDUCATION AND SKILLS REQUIREMENTS 

• Bachelor’s Degree preferred or a mix of education and direct business-related experience. 
• 3+ years’ experience managing residential properties. 
• Experience with budget preparation, accruals, lease administration, accounting and financial reporting, tax assessments, construction and TIs, preventative and emergency procedures and strong customer relationship building 
• ARM, CAM or CPM designation is a plus.
• Proficiency with Microsoft Office suite including Outlook, Word, and Excel. 
• Proficiency with Yardi or similar software. 
• Proficiency with other ancillary PMS systems (revenue management, website building, lead management, etc.) and ILS partner systems. 

\nCompany Description

ABOUT STARPOINT
Starpoint strives in creating, identifying, and maximizing every real estate opportunity for our equity partners and investors to deliver unparalleled value with high returns. As such, we firmly believe that what we strive for requires a collaborative team of highly motivated, goal-oriented professionals, who can appreciate an entrepreneurial culture and loves the challenges of working in a multifaceted environment. What makes StarPoint’s workplace unique is that every employee is valued as an integral component for the company’s overall success. With hard work, dedication, and loyalty, StarPoint consistently recognizes its employees’ effort with “Star of the Quarter awards” “Loyalty Awards” festive company outings, while also paving a clear path for career advancement and promotion.

Company Description

ABOUT STARPOINT\r\nStarpoint strives in creating, identifying, and maximizing every real estate opportunity for our equity partners and investors to deliver unparalleled value with high returns. As such, we firmly believe that what we strive for requires a collaborative team of highly motivated, goal-oriented professionals, who can appreciate an entrepreneurial culture and loves the challenges of working in a multifaceted environment. What makes StarPoint’s workplace unique is that every employee is valued as an integral component for the company’s overall success. With hard work, dedication, and loyalty, StarPoint consistently recognizes its employees’ effort with “Star of the Quarter awards” “Loyalty Awards” festive company outings, while also paving a clear path for career advancement and promotion.