Community Manager (Affordable Housing)

Job Description

Job Description

Community Manager (Affordable)

This is a skilled administrative position for the management of residential real estate community. The Low-Income Housing Tax Credit (LIHTC) and Affordable Project-Based Section 8 Community Manager is responsible for the overall management and operation of LIHTC and Section 8 properties, ensuring compliance with federal, state, and local regulations. The ideal candidate will have a strong understanding of LIHTC and HUD section 8 regulations, excellent communication skills, and a commitment to providing exceptional service to residents. Work involves managing the operations of an assigned tax credit community and performing related duties to ensure compliance with applicable HUD regulations, Housing Authority policies and Low-Income Housing Tax Credit (LIHTC) and Section 8 compliance. Work is performed Achieving financial and operational goals of the owners and company.  Ensuring a sufficient flow of revenue by maintaining a high percentage of apartment unit occupancy, adherence to property standards (to include unit turns and routine maintenance, grounds at a functional and high aesthetic level), Owner and resident satisfaction and controlling expenses.  

Essential Duties and Responsibilities: 

• Property Operations, oversee day-to-day operations of the property, including leasing, rent collection, maintenance, and resident relations. Developing and implementing property management policies and procedures to enhance operational efficiencies
• Compliance Management, ensure the property is compliant with LIHTC and Section 8 regulations, including tenant eligibility, income certifications, and reporting requirements. Maintains accurate records of tenant files, income certifications, and other documentation as required by the regulatory agency.
• Financial Management, prepare and manage property budgets, including operating expenses and capital improvements and monitor financial performance, prepare financial reports, and ensure timely rent collection.
• Resident Relations, foster a positive living environment by addressing resident concerns, resolving conflicts, and promoting community engagement and organize resident events and activities to enhance community involvement.
• Maintenance Oversight, coordinate maintenance and repair activities, ensuring properties are well-maintained and meet safety standards and conduct regular property inspections to identify and address maintenance issues promptly.
• Team Leadership, supervise and train property staff, ensuring they understand LIHTC regulations and company policies and promote a culture of teamwork and accountability among staff members.
• Community Engagement, build relationships with local organizations, government agencies, and community stakeholders to promote the property and its services and stay informed about local housing trends and resources to better serve residents.

Requirements:  

• Minimum of 3 years of property management experience, with a focus on LIHTC properties.
• Knowledge of both LIHTC and Section 8 regulations and compliance requirements.
• Strong financial acumen and experience with budgeting and financial reporting.
• Excellent communication and interpersonal skills.
• Proficient in property management software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Certification in property management (e.g., COS, CPM, CAM, or HCCP) is a plus.

Pratum Companies itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:

• Medical, Dental & Vision
• Prescription Drug Program
• Paid Vacation & Holiday
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid AD& D Insurance
• Company Paid Short- Term
• Company Paid Long-term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Educational Assistance
• Financial Planning
• Retirement Savings Plan with company matching
• Company outings and events

Education
High school diploma or GED. This position requires the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. 

Professional Experience
A minimum of three years of experience in residential property management and lease-up activities.

Attendance/Travel Requirements
The position requires the ability to work any of the seven days of the week, 52 weeks of the year.  Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.  The position requires the ability to serve on-call, as scheduled or as necessary.  Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state.  You must also be able to attend certain resident events that are held after hours.

Computer Skills

• Intermediate Computer/Microsoft Suites/Internet knowledge
• Working knowledge of Outlook and Yardi

Physical Demands
Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50 lbs. independently and 100 lbs. with assistance.

Learning & Development
Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

This role is exempt and has an anticipated annualized base salary range of $63,000-$65,975 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to:

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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