Server - Sofia Restaurant

What you’ll do: Serve guests in a professional manner as per training guidelines. Apply knowledge of the full menu and other restaurant information such as restaurant hours, table numbers, and payment options. Take food and drink orders from customers with a positive attitude. Accurately enter orders into the POS for transmittal to kitchen staff. Use suggestive upselling techniques to offer food specials, menu items, daily desserts, and other promotions. Ensure tables are enjoying their meals and take action to correct any problems. Receive customer payments, complete guest check transactions, and tender proper change to customers. Turn in all cash and change transactions at the end of each shift. Cross‑serve and/or assist team members on an as‑needed basis. Complete all assigned opening/closing side work to prepare the dining room, bar, kitchen, and service stations for efficient operation during meal periods. Re‑stock items in the dining room and bar as needed and alert kitchen staff and manager of stock shortages. Communicate health and/or safety concerns or violations immediately to management. Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Perform additional job duties requested by management. What we’re looking for: A passion for quality and service. Extreme proficiency in a high‑volume/fast‑paced environment. Ability to perform high‑quality work while unsupervised. Ability to handle money accurately and operate a point‑of‑sale system. Follow all company policies and procedures, including proper time‑keeping and emergency and safety procedures. Ability to work in a fast‑paced work environment and deliver orders in a timely manner. Qualifications: High school or equivalent education required. Experience in F&B setting with high volume, preferably in upscale hotel/bar/restaurant. Ability to obtain and/or maintain any government‑required licenses, certificates or permits; must be “SERV Safe Certified” by the State of Florida. Other Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work in outdoor elements such as precipitation and wind with minimal ventilation and small/enclosed space. Ability to physically and safely handle equipment, mirrors, or other display items as well as grasp, lift, push/pull and carry the same from shelves and otherwise transport up to 50 pounds. Must be able to exert well‑paced ability in limited space and to reach other locations of the hotel/restaurant on a timely basis. Must be able to lift up to 30 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill required tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and co‑workers. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Requires manual and finger dexterity to use and operate all necessary equipment. The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Furthermore, Sofia DD, LLC., employs all individuals at will and as such there is not any guarantee or contract for any term and or condition of employment. #J-18808-Ljbffr Push Operations