General Manager

General Manager

The ideal General Manager is a community-focused leader who serves as both a business driver and a local ambassador for Restore. You'll combine entrepreneurial thinking with servant leadership, creating a workplace culture that mirrors the wellness transformation we deliver to clients. You excel at building authentic relationships, fostering team performance, and making data-driven decisions that establish your studio as a trusted neighborhood destination and a thriving business.

As a General Manager, you'll oversee the full scope of studio operations — from business performance to team leadership. You'll be accountable for hitting KPIs, driving membership growth, and cultivating a culture of excellence that inspires both staff and clients. Location: Pittsford, NY Department: Management Reports To: Owner Compensation: $50,000 - $80,000 Schedule: 40 hours per week with some weekend availability

Key Responsibilities

• Own studio performance by developing and executing business plans that achieve KPIs, revenue, and profitability goals.
• Monitor trends and apply data-driven decision-making to drive results.
• Manage labor and cost models for operational efficiency
• Oversee day-to-day studio operations with a focus on client experience, brand standards, and facility excellence.
• Ensure compliance with safety, cleanliness, and operational protocols.
• Implement local marketing strategies, community events, and grassroots initiatives to grow awareness and memberships.
• Recruit, hire, and onboard new team members to deliver a consistent, high-quality client experience.
• Provide ongoing training, development, and cross-training to ensure staff expertise across therapies and systems.
• Lead the employee lifecycle, including coaching, performance reviews, recognition, and corrective action when needed.
• Foster a culture of accountability, empowerment, and five-star customer service.
• Serve as a role model of servant leadership — demonstrating values, culture, and high performance daily.

Qualifications

• Education: High School Diploma or equivalent (required).
• Experience: 3–5 years of management experience (required), including hiring, training, coaching, and performance management.
• Prior experience in health, wellness, fitness, or retail management (preferred).
• Proven track record in sales growth and team leadership.
• Entrepreneurial mindset with the ability to identify new opportunities.
• Strong communication and coaching skills.
• Ability to balance data-driven decisions with authentic human connection.
• Flexible schedule availability, including evenings, weekends, and holidays.

Benefits

• Health Coverage: Medical, dental, vision, disability, and life insurance (Full-Time, effective within 30 days).
• Paid Time Off (PTO): Available for Full-Time team members.
• Wellness Perks: Complimentary and discounted Restore services.
• Compensation: Salary plus monthly bonus
• Career Growth: Advancement opportunities within a rapidly growing brand.

Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation: $50,000.00 - $80,000.00 per year