HR Manager

The HR Manager, Benefits, Wellness, & Equity plays a critical role in advancing RBHA's mission by ensuring employees have access to comprehensive, high-quality benefits, wellness resources, retirement programs, and leave benefits that support their health, wellbeing, and ability to serve the community. This position provides strategic leadership and operational oversight for RBHA's employee benefits portfolio, including medical, pharmacy, dental, vision, life, disability, FSA, HSA, retirement, voluntary benefits, wellness initiatives, and employee support programs. Serving as RBHA's subject matter expert for benefits and total wellbeing programs, the HR Manager oversees benefit administration, open enrollment, employee communications, compliance, and key vendor partnerships including Anthem, Delta Dental, Flores, VOYA, MissionSquare, Richmond Retirement System (RRS), Virginia Retirement System (VRS), BenefitFirst, Vera Whole Health, and disability administrators. The role also oversees FMLA, ADA accommodations, workers' compensation coordination, paid leave programs, retirement benefits, and employee wellness resources to ensure employees receive exceptional support throughout their employment lifecycle. In addition, this position will lead, develop, and continue building the Benefits & Wellness team, fostering a collaborative, service-oriented culture focused on employee experience, operational excellence, and continuous improvement. The ideal candidate brings expertise in managing complex benefits programs, retirement systems, wellness initiatives, and vendor relationships, along with a passion for supporting employees so they can thrive personally and professionally while fulfilling RBHA's mission. Job Summary Provide strategic direction and leadership in HR functions, ensuring adherence to best practices and regulatory requirements. Oversee HR operations, supervise staff, and drive initiatives that enhance employee engagement and organizational effectiveness. Represent HR in executive meetings and collaborates with senior leaders to align HR strategies with agency goals. Essential Duties and Responsibilities The essential duties and primary responsibilities below are intended to describe the general requirements of this job and are not intended to be an exhaustive statement of duties. Other duties may be assigned. Supervise and mentor HR team members, providing guidance and performance management Lead strategic planning and execution of HR initiatives Design, implement, and manage HR functions including recruitment, benefits, training, and compliance Oversee HR administrative functions such as record-keeping, policy development, and audits Ensure compliance with federal, state, and local employment laws and HR best practices Conduct regular audits and reviews to mitigate risk and maintain regulatory compliance Manage special projects and system implementations to enhance HR operations Utilize advanced data reporting and analysis to support decision-making Collaborate with senior leadership to align HR strategies with organizational goals Represent HR in executive-level meetings and cross-functional initiatives Other duties as assigned Position Requirements Minimum Qualifications—Education and Experience Bachelor’s degree in human resources, business administration, or related field 5–7 years of progressive HR experience 1–3 years of supervisory experience OR an equivalent combination of education, experience, knowledge, skills, and abilities that demonstrates the capacity to perform the essential functions of the position, as permitted by applicable regulatory standards. Possession of a valid Virginia driver’s license and a satisfactory driving record in accordance with agency policy. Preferred Qualifications Master’s degree in HR, public administration, or related field HR certification (e.g., SHRM-SCP, SHRM-CP, SPHR, PHR, CEBS, or CBP certification preferred.) Experience within healthcare, government, nonprofit, behavioral health, or public sector organizations strongly preferred. Advanced proficiency in HRIS and data analytics Proven ability to lead open enrollment, benefits communications, and employee education initiatives. 7+ years of progressive HR experience with significant responsibility for benefits and wellness programs. 3+ years of leadership experience managing benefits teams or vendors. Demonstrated success managing complex, multi-vendor benefit environments. Strong expertise in benefits compliance, leave administration, and retirement plans. Experience analyzing claims, utilization, and plan performance data. Knowledge, Skills, and Abilities Knowledge of strategic HR planning, employment law, and compliance standards Skill in supervising staff, managing operations, and leading initiatives Skill in data analysis, reporting, and HR systems Ability to communicate effectively with internal and external stakeholders Ability to align HR practices with organizational goals and drive change Supervisory Responsibilities This position has full supervisory authority over assigned staff. Evaluates and signs performance reviews, approves timecards, and administers rewards/discipline. Officially supervises full-time employees (not temporary/seasonal employees). Not a ‘lead worker’ position. Work Environment and Physical Demands This role, generally performs work under the following conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. While this role may involve desk-based tasks, employees must be able to ambulate independently, operate a motor vehicle, and transition between office and field environments. Field-based responsibilities may include walking short distances, climbing stairs, and carrying essential work items such as a laptop. Close concentration, visual attention and need for manual dexterity required. Normal working conditions. Work is typically performed in a standard behavioral health environment with minimal exposure to environmental hazards. Staff may occasionally engage in behavior intervention strategies, such as verbal de-escalation or redirection, to support client safety and therapeutic goals. ADA Richmond Behavioral Health Authority complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our team at View email address on click.appcast.io for more information. Richmond Behavioral Health Authority (RBHA) promotes a safe and healthy work environment and provides appropriate safety and equipment training for all employees as required. EEO Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Full-Time/Part-Time Full-Time Open Date 8/7/2026 Close Date About the Organization Join the Fearless! Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond. Our Mission: RBHA promotes health, wellness, and recovery for the people and communities we serve. Our Vision: An inclusive, healthy community where individuals are inspired to reach their highest potential. Our Values: Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity Creating Healthy Communities - One Person, One Family, One Community at a time. RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin. Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants. Starting Salary Range $91,000 +DOQ EOE Statement Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This position is currently accepting applications. #J-18808-Ljbffr