Loan Servicing Representative
Bank of Springfield
Loan Servicing Representative
Position Summary
We are seeking a detail-oriented and dependable individual to join our team as a Loan Servicing Representative. This position is responsible for supporting a variety of loan servicing functions, ensuring accurate processing of loan transactions, and providing exceptional service to our customers.
Essential Duties & Responsibilities
- Book and maintain various loan types within the Bank's core processing system, including commercial, consumer, and mortgage loans.
- Process and balance loan transactions accurately and timely.
- Prepare checks and process vendor invoice payments.
- Assist customers by answering incoming calls and responding to loan-related inquiries.
- Process loan payoffs and perform other daily loan servicing activities.
- Maintain accurate records and ensure compliance with Bank policies and procedures.
- Collaborate effectively with team members to support departmental goals.
- Perform additional duties and special projects as assigned.
Qualifications
- Proficiency in Microsoft Office applications, including Word and Excel.
- Strong attention to detail and organizational skills.
- Excellent problem-solving and analytical abilities.
- Ability to communicate professionally and work effectively in a team environment.
- Commitment to providing outstanding customer service.
- Regular and reliable attendance required.
Why Join Us?
At BOS, we are committed to providing exceptional service to our customers while fostering a supportive and collaborative work environment for our employees. If you are organized, dependable, and enjoy working in a fast-paced setting, we encourage you to apply!
Vacancy posted 4 days ago
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