Front Office Manager

Front Office Manager# Front Office ManagerHot JobWyndham Garden Downtown Norfolk, VA - Norfolk, VA 23510## OverviewSalary Range$55,000.00 - $57,000.00 Salary/year## DescriptionBe the first smile. Lead the guest experience.Are you a hospitality professional who thrives on guest interaction and team leadership? We’re seeking a Front Office Manager to serve as the first point of contact for our guests and lead front desk operations with excellence.### What You’ll Do* Deliver exceptional guest service and resolve concerns* Lead, train, schedule, and develop Front Office staff* Oversee reservations, forecasting, budgeting, and inventory* Maximize revenue while controlling costs* Uphold our commitment to hospitality—24/7, 365### What We’re Looking For* High school diploma or GED required; college preferred* 1–2 years of customer service or management experience (hotel experience a plus)* Strong computer skills; Microsoft Office & hotel systems preferred* Sound decision-making, problem-solving, and writing skills* Yield management experience preferredIndustry Schedule: Flexible availability required Opportunity to lead, grow, and make a lasting first impressionReady to welcome guests and lead with confidence? Apply today!## Qualifications**Qualifications*** Strong verbal and written English communication skills* Physically able to lift 25 lbs, push/pull up to 100 lbs, and remain on feet up to 8 hours* Comfortable working throughout all hotel areas in varying conditions* Flexible availability, including nights, weekends, and holidays* Knowledge of the local area* Customer-focused with the ability to suggestively sell #J-18808-Ljbffr