Globality Bid (Common Identity) - Business/System Analyst |

Business Analyst / System Analyst

Fidelity is seeking a detail-oriented and strategic Business Analyst / System Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will analyze business processes, gather and document requirements, and collaborate with technical teams to design, develop, and implement effective systems and solutions that support organizational goals.

Key Responsibilities:

• Collaborate with stakeholders to understand business needs and translate them into clear, actionable requirements.
• Conduct thorough analysis of current systems and processes to identify areas for improvement.
• Develop detailed documentation, including business process models, use cases, and functional specifications.
• Liaise between business units and IT teams to ensure alignment and clarity on project objectives.
• Assist in the design, testing, and deployment of new systems or enhancements.
• Support project management activities, including planning, tracking, and reporting on project progress.
• Facilitate communication and training for end-users on new or modified systems.
• Conduct user acceptance testing and ensure solutions meet business needs.
• Stay informed about industry trends and emerging technologies relevant to the organization.

Qualifications:

• Bachelors degree in Business Administration, Information Technology, Computer Science, or a related field.
• Proven experience as a Business Analyst or System Analyst.
• Strong understanding of business processes and systems development lifecycle.
• Excellent analytical, problem-solving, and communication skills.
• Proficiency in requirements gathering, documentation, and modeling tools.
• Knowledge of software development methodologies (Agile, Waterfall, etc.).
• Ability to work collaboratively with cross-functional teams and stakeholders.

Preferred Skills:

• Experience with project management tools (e.g., Jira, Trello).
• Knowledge of database systems and SQL.
• Familiarity with programming or scripting languages is a plus.