Resident Services Coordinator
The Link
Job Description
Job Description
Position Summary
Serves as the primary point of contact for residents, prospective residents, vendors, and visitors while supporting leasing, resident relations, and administrative operations of the community. This position combines the responsibilities of a receptionist, concierge, and leasing professional by providing exceptional customer service, managing front office activities, coordinating resident requests, conducting property tours, processing rental applications, and assisting with resident retention initiatives. The Resident Services Coordinator creates a welcoming and professional first impression for the community while helping drive occupancy, resident satisfaction, and operational efficiency. Strong communication, organization, multitasking, and customer service skills are essential.
Essential Duties and Responsibilities
Greet residents, prospects, vendors, and visitors in a professional and friendly manner.
Answer and direct incoming phone calls, emails, and office inquiries.
Assist residents with general questions, account inquiries, and service request submissions.
Receive, document, and route maintenance requests and follow up on completion and resident satisfaction.
Maintain resident files and ensure accurate data entry in the property management system.
Assist prospective residents by providing community information, scheduling appointments, and directing inquiries to leasing staff.
Manage incoming and outgoing correspondence, package notifications, and office communications.
Prepare notices, resident communications, and community announcements as directed by management.
Support resident events and community engagement activities.
Maintain office organization, supplies, and administrative records.
Assist with move-in and move-out processes, including preparation of resident documentation and welcome materials.
Provide general administrative support to the Community Manager and leasing team.
Maintain confidentiality of resident and company information.
Deliver exceptional customer service and help resolve resident concerns promptly and professionally.
Qualifications
High school diploma or equivalent required; associate degree preferred.
One to three years of customer service, receptionist, administrative, hospitality, or property management experience preferred.
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Proficiency with Microsoft Office and ability to learn property management software systems.
Strong organizational skills and attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Bilingual (English/Spanish) preferred.
Knowledge, Skills, and Abilities
Professional and welcoming demeanor.
Ability to communicate effectively with residents, prospects, vendors, and team members.
Strong problem-solving and conflict-resolution skills.
Ability to work independently and as part of a team.
Ability to maintain a positive, customer-focused attitude while managing multiple priorities.
Physical Requirements
Ability to sit, stand, and move throughout the office and property as needed.
Ability to occasionally lift up to 25 pounds.
Ability to work occasional evenings or weekends for resident events or business needs.
Key Competencies
Customer Service Excellence
Communication Skills
Organization and Time Management
Professionalism
Attention to Detail
Multitasking
Teamwork and Collaboration
Resident Relations
- ...Properties offers a wide range of options for any stage of life, providing unparalleled quality, service, and support to our residents. Job Description Overview: Coordinates general business office activities of an apartment community. Communicates with residents...ResidentFor contractorsLive inWork at officeLocal area
$19 - $22 per hour
Community Service Coordinator (Part Time) The Cesar Chavez Foundation is a non‑profit organization that serves low‑income families in California... ...the use of judgment, supervisory ability, and skills in resident/community planning. The position requires implementing and supervising...ResidentHourly payPart timeMonday to FridayShift work$132.5k - $338.3k
...expertise in Sales and Commerce Transformation within Financial Services Industries (Banking, Capital Market and Insurance). This person... ...for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired...ResidentFull timeWork experience placementLive inWork at officeLocal area- ...management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in... .... To learn more, visit JOB DESCRIPTION SUMMARY The Resident Services Coordinator is responsible for providing effective customer service...ResidentFull timeContract workLocal areaImmediate startFlexible hoursWeekend workAfternoon shift
- ...management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in... ...more, visit . JOB DESCRIPTION SUMMARY The Resident Services Coordinator is responsible for providing effective customer service...ResidentFull timeContract workLocal areaImmediate startFlexible hoursWeekend workAfternoon shift
- ...: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands... ...resourcesTravel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic...ResidentFull timeLive inWork at officeLocal area
- ...conventional practices with Reinvention Services and Engines. Our expertise spans 40+... ...commitments. Support Q&A responses by coordinating with SMEs and ensuring consistent messaging... ...and employees. If you are a California resident, live in or plan to work from Los...ResidentFull timeWork experience placementLive inWork at officeLocal area
- ...Dallas.Provide strategic direction and oversight for clinical services, ensuring delivery of high-quality, accessible, and patient-centered... ...services.Champion educational efforts, including training of residents, fellows, and medical students.Advance research and...ResidentFull timeTraineeship
- ...Service Coordinator The Service Coordinator will ensure that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL. Core Duties Gaining knowledge of XPEL products; assisting customers with questions...Work at office
$16 - $18.5 per hour
...environment that is dedicated to providing a high-level of customer service sounds enticing, Cliff's Local Market is eager to hear from... ...Dedicated ****@*****.*** Relationship Manager Food Service Coordinator $16.00-$18.50 an hour Position Summary: Operational...Local areaAll shiftsFlexible hoursShift work- ...Remote Travel Services Coordinator Dallas, Texas, United States Customer Representative About the Job About the Role As a Remote Travel Services Coordinator, you'll play a key role in guiding travelers through every step of their journeyfrom the excitement of planning...Remote workFlexible hours
- ...Summary: The Surgical Services Coordinator is responsible for providing technical assistance throughout the surgical organ recovery process along with the preservation and distribution of organs for transplantation. This position is also responsible for many routine...Work experience placementWork at officeLocal areaLong distance
- ...Company Overview Upchurch is a rapidly growing , full-service building engineering company providing mechanical, plumbing,... ..., service status, and delays clearly and professionally. Coordinate with the Service Manager regarding high-risk or escalated accounts...Local area
$50k
...respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications. Sr. Service Coordinator - HVAC Dispatch NTD Mechanical – Mechanical Services Division Location: Garland, TX Employment Type: Full-Time Department: Service...Full timeLocal area$45k - $65k
...Remote Vacation Services Coordinator We are seeking a detail-oriented and service-focused Remote Vacation Services Coordinator to support clients with vacation-related coordination and booking assistance in a remote environment. This role centers on organization, communication...Remote work- ...Service Coordinator As a Service Coordinator, you will be responsible for opening, dispatching, and maintaining service work orders within SLA requirements. The ideal candidate will have mature customer service skills, strong verbal and written communication skills,...For subcontractor
$163k - $413.6k
...new talent to lead our Account Management team and Residential Services where you will have the opportunity to lead our Residential Offering... ...for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired...ResidentLive inWork at officeLocal area$16 - $18 per hour
...Ocean Prime Guest Services Lead Coordinator Ocean Prime is seeking a Guest Services Lead Coordinator to join our team! We are great people delivering genuine hospitality. Your role is to make "raving fans" of our associates, guests, purveyors, partners, and the communities...Local areaAll shiftsFlexible hours- ...Field Service Coordinator The Field Service Coordinator is responsible for updating service job statuses and communicating to internal and external customers daily. This position supports the Field Service team and ensures accurate and detailed records for field service...Work at office
- ...Service Appointment Coordinator We are seeking a detail-oriented and customer-focused Service Appointment Coordinator to assist customers via live phone calls. The ideal candidate will have strong verbal and written communication skills and ability for real-time problem...Work experience placement
$27 - $32 per hour
...portfolio in the industry, groundbreaking machines and a holistic service promise, Koenig & Bauer sets international standards. Our 5,50... ...on-call pay Job Responsibility : The Parts and Service Coordinator is responsible for supporting a profitable, efficient, and...Hourly payWork at officeLocal areaImmediate startRemote workWorldwideMonday to FridayFlexible hours$17.15 - $28.18 per hour
...Job Description Opportunity at a Glance The Campus Support Coordinator serves as a pivotal partner to campus leadership, ensuring... ...~ Oversee coordination with vendors, contractors, and service providers to ensure operational continuity. ~ Responsible...For contractorsWork at officeWorldwideFlexible hoursAfternoon shift- Service Corporation International in Dallas seeks a Service Support Specialist to deliver exemplary customer service after a loss, coordinating with funeral directors and staff to initiate and finalize arrangements. You will handle initial calls, schedule visits, and assist...
- ...Overview The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology . This full-time position will support the Revenue Cycle Department at our 3555 W. Wheatland clinic in Dallas, Texas. Typical work week is Monday...Full timeWork experience placementWork at officeMonday to Friday
$50 per hour
...Offering $50 an hour for Weekend positions! Duties: Complete resident care requirements by scheduling and assigning nursing staff... ...information processing Manage documentation of resident care services Promote a cooperative relationship among health care teams...ResidentShift workNight shiftWeekend workAfternoon shift- ...Job Description Job Description The Field Service Coordinator is responsible for updating service job statuses and communicating to internal and external customers daily. This position supports the Field Service team and ensures accurate and detailed records for...Weekly payWork at office
- ...American Campus Communities seeks a Senior Service Manager for Park Point in Syracuse to... ...groundskeeping, and housekeeping, and drive resident satisfaction. You will manage work orders, preventive maintenance, and vendor coordination. The ideal candidate has HVAC...Resident
- ...includes assisting the Property Manager with leasing, resident relations, and financial oversight to ensure a... ..., delinquency management, inspections, and coordinating maintenance, all while delivering high levels of service in a fast-paced environment. A strong team-...Resident
- ...communities that are home to nearly12,000 residents across 35 states providing comfortable,... ...data gathering and application coordination Maintain accurate and up-to-date provider... ...term care, or home and community-based services (HCBS) Background in MCO/MCE contracting...ResidentFull timeContract workLocal area
$45k - $59k
...Administrative Assistant forms/Standard Operating Procedures and Client Handbook, and acting as the main point of contact for CNYBAC on‑site residents, addressing complaints, resolving issues, and providing updates. Additionally this position will be responsible for supervising an...ResidentWork at officeMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Resident Services Coordinator. Be the first to apply!
- service team leader Dallas, TX
- service lead Dallas, TX
- family service coordinator Dallas, TX
- early intervention service coordinator Dallas, TX
- member services coordinator Dallas, TX
- service coordinator Dallas, TX
- food service coordinator Dallas, TX
- senior resident engineer Dallas, TX
- resident self storage manager Dallas, TX
- medical resident Dallas, TX


