Front Desk Receptionist

Job Description Job Description Front Desk & Customer Experience Team Member Are you looking for a position that is professional, fast-paced, and genuinely fun ? We’re looking for an enthusiastic and organized team member to join our busy dance studio! This position offers a wonderful variety of responsibilities, the opportunity to work with amazing families and talented instructors, and a fun, supportive team environment. If you’re someone who loves working with people, enjoys staying busy, and can bring positive energy to everything you do, we’d love to hear from you! Duties & Responsibilities We are looking for a professional, engaging, and high-energy individual to be the welcoming face of our studio. You’ll help create a positive experience for every dancer and family from the moment they walk through our doors. Responsibilities include: Welcoming clients and families with a warm, friendly, and professional attitude Assisting new and current clients with registration and scheduling Managing client information within our scheduling system Answering phone calls and responding to emails in a timely and professional manner Assisting families with questions, concerns, and general studio needs Coordinating scheduling and future lessons with instructors Processing payments and assisting with online account management Creating fun and engaging weekly emails and newsletters Helping solve problems independently and finding solutions when challenges arise Supporting studio staff and instructors with day-to-day administrative needs Assisting with various office and studio projects as needed Key Attributes The ideal candidate is: Friendly & Customer-Focused: Provides a warm and welcoming experience in person, over the phone, and through digital communication Professional & Personable: Comfortable interacting with children, parents, instructors, and studio leadership A Strong Communicator: Excellent written and verbal communication skills Creative: Enjoys creating fun, engaging communications and newsletters Detail-Oriented: Able to proofread and accurately manage important information A Team Player: Comfortable working with everyone from new instructors to studio owners Organized & Multitask-Oriented: Can confidently juggle multiple responsibilities in a busy environment Independent & Resourceful: Able to take initiative, solve problems, and work independently when needed Positive & Energetic: Brings enthusiasm and a can-do attitude to the studio every day Education & Experience High school diploma or equivalent required Previous customer service experience preferred Front desk or reception experience is a plus Experience with scheduling systems and payment processing is helpful Dance studio or similar service-based business experience is a bonus Hours Mondays-Fridays 2:30 PM–6:30 PM If you’re looking for a position where no two days are exactly the same , you’ll be part of a supportive team, and you can make a positive impact on the experience of our dancers and families, this could be the perfect fit for you! To apply, please submit your resume and a cover letter. Serious inquiries only, please.