Customer Service Representative - State Farm Agent Team Member

Diego Cervantes - State Farm Agent

Job Description

Benefits:

Growth potential/Opportunity for advancement within my office
Multiple Bonuses throughout the year
Commission
Hourly pay

ROLE DESCRIPTION:
As a Customer Service Representative with Diego Cervantes State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Location Address: 4899 Highway 6 Ste 115F Missouri City, TX 77459 M-F 1pm to 5pm

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process payments, collect/attach forms and follow up with customers as needed
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Bilingual Spanish-Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.

Apply

Vacancy posted 5 days ago

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