Records Technician

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Job Description

(DWMPMO a joint venture of AECOM and DB Sterlin) provides program management services to the Chicago Department of Water Management (DWM). As part of the DWMPMO program team, supporting the DWM Capital Improvement Program, this position will report to the Records Manager.

The Records Technician's primary responsibility is to update DWM documents related to the City of Chicago’s water distribution infrastructure. The Records Technician coordinates with field inspectors, design engineers and DWM employees to ensure accurate data is posted for all employees to view. During this process, the Records Technician will gather, review and analyze Record Drawing submittals to ensure that DWM documents are accurately updated and posted. Additionally, the Records Technician is responsible for creating and maintaining cells and a cell library using MicroStation V8i for the Record’s Section specific use. This role may provide as needed CAD support to the Water Main Design Team.

Excellent writing and verbal communication skills are necessary since a significant portion of the position involves emailing and phone conversations with other staff members. The position is deadline driven and requires a high degree of organization to review/handle multiple projects simultaneously.

General duties of the Record Technician include the following but are not limited to:

• Update Water Service Plats and/or Water Atlas Pages using established DWM standards and DWMPMO Records Standards
• Coordinate with field inspectors, design engineers and DWM staff to verify projects were constructed according to plan
• Update DWM records related to water main pipe installations, meter installations and removals, water service installations, water service terminations, field corrections, and other miscellaneous DWM requests
• Search and examine historic Record Drawings for consistency and updates
• Assemble documentation for the Record Manager’s review
• As needed CAD support for the Water Main Design team utilizing Microstation.

Qualifications

Minimum Requirement:

• BA/BS + None or demonstrated equivalency of experience and/or education
• A valid driver's license is required, along with the ability to pass a Motor Vehicle Records (MVR) check in accordance with company policy.

Preferred

Qualifications

• Bachelor’s degree in CADD, Planning, Engineering or other science-related field.
• Adept with CADD-based review/design
• 3 + years of progressive experience, or demonstrated equivalent accomplishment
• Working knowledge of MicroStation® 2024 and ARCGIS PRO
• Experience with utility infrastructure work
• Proficiency with Microsoft tools, including MSWord, Outlook and Excel
• Excellent communication skills, both written and verbal
• Excellent teamwork, coordination and collaboration skills
• Willingness to adjust and respond effectively to changes
• Detail-oriented with strong organizational skills and the ability to prioritize workload to meet deadlines set by the program leadership team.

Additional Information

• All your information will be kept confidential according to EEO guidelines. 
• AECOM is not offering sponsorship for this position now or in the future.
• Relocation not available for this position.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM  

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options ,  well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work  

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.