INTAKE COORDINATOR

Intake Coordinator - 67016253

This is a professional position, which involves providing intake informational support to individuals with special needs, resulting from a developmental disability. The Human Services Program Analyst (intake) is responsible for maintaining intake caseload to determine APD eligibility. Consults with individuals, families and others regarding the APD eligibility requirement, services offered, Pre-Enrollment and their categories, and the application process.

The Work You Will Do:

• Complete the initial screening form, explain the intake process as requested by the community through phone, email, mail and/or by persons who walk-in to the office.
• Ensure information gathered for each intake is posted and/or emailed to area supervisor/Lead.
• Process all assigned APD application packets and ensure all are mailed out after completing the screening form and document the application process within system tracker.
• Conduct quality review of documentation by obtaining copies of applicant's documents such as birth certificates, social security cards, Medicaid numbers and collateral information submitted to APD Region Office to determine eligibility for APD services and possibly transfer to Pre-Enrollment.
• Perform updates of all progress notes for each applicant's file and generate the required Notice of APD Eligibility/Ineligibility in the APD electronic records system – iConnect.
• Initiate and complete the short version support plan once eligibility approval has been determined.
• Perform input, update and accurately maintain all referral, applicant information and forms in the iConnect and or other electronic systems utilized by the APD.
• Maintain and review all high-risk individuals' case files that are from 3-5 years of age to determine continuity of APD services by gathering more collateral information after the consumer has turned five (5) years of age.
• Perform other related duties or assignments.

Minimum Qualifications:

• Valid Florida Driver License or other efficient means of transportation to travel for work purposes.
• Must be able to travel for work purposes.
• Experience working with Developmental Disabilities or Mental Illness, or the principles and practices of one of the allied health field principles or one of the rehabilitative sciences.
• Preference for fluent bilingual - Creole, Spanish speaking and writing.

Knowledge, Skills, And Abilities:

• Ability to: Travel to surrounding areas to Group, Foster and Family homes. Plan, organize and coordinate work assignments. Interview applicants for public benefits assistance and services Work under pressure, multi-task and independently Establish and maintain effective working relationships with consumers, families, providers and staff within and across regions. Prioritize and schedule work efficiently, determine work priorities and ensure completion of work assignment
• Skilled in: Using Microsoft Office programs, applications and Web based programs

Location: Miami, FL, US, 33128