Customer Service Specialist

Customer Service Representative

Strive Global is seeking a motivated and detail-oriented Customer Service Representative to join our growing team in Holland, OH. In this role, you will serve as the primary point of contact for customers, ensuring that inquiries are handled efficiently and professionally while maintaining the highest standards of service.

Responsibilities

• Respond to customer inquiries via phone, email, and other communication channels
• Provide accurate information regarding products, services, and company policies
• Resolve customer concerns in a timely and professional manner
• Maintain detailed records of customer interactions and transactions
• Collaborate with internal teams to ensure seamless service delivery
• Identify opportunities to improve customer satisfaction and service processes

Qualifications

• Strong communication and interpersonal skills
• Excellent problem-solving and organizational abilities
• Ability to manage multiple tasks in a fast-paced environment
• Professional demeanor and customer-focused mindset
• Basic proficiency with computer systems and customer management tools

Additional Information

• Competitive salary
• Growth opportunities within the company
• Skill development and ongoing training
• Supportive and collaborative work environment
• Stable, full-time employment with long-term potential