Regional Support Specialist

We’re looking for a Regional Support Specialist (RSS) to join our clients team. This role is the heartbeat of our offices. You’ll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically.

As an RSS, you’ll be based in one of our branch offices and stay closely connected with our regional support team, Agents and Brokerage Leadership. No two days are exactly the same. Some days you’ll be troubleshooting office systems or helping with scheduling. Other days you’ll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don’t need to be a marketing expert, but you should be curious, resourceful, and open to learning.

If you’re looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we’d love to meet you.

salary: $30 - $33 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge

• Support agents with any technology, process, or operationally related questions

• Provide basic social media and marketing support to agents and manage office social media accounts, on-demand

• Promote a friendly, inclusive office culture that reinforces our agent value proposition

• Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues

• Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers

• Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office

• Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Agent performance

• Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits.

• Assist Branch Manager with the intake process for new Agents, as needed

Skills

• Verbal Communication
• Confidentiality
• Responsiveness
• Analytical Thinking
• Customer support
• Office Support
• Sales Support
• Technical Support
• Filing
• Business Coursework
• Appointment Scheduling
• Written Communication
• Basic Software Skills

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.




Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.




We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.