Billing Administrator

At Smith Debnam, our philosophy is simple - to provide the best possible value to our clients. We firmly believe that the key to delivering such a value is equally simple - the people who make it happen. Our professional service team, the attorneys, paralegals, and staff, are therefore our most important assets. We are committed to maintaining an environment that provides professional fulfillment, actively supports professional development, and communicates the value of each person's contributions.


Smith Debnam has been providing legal services to businesses and individuals in the Carolinas for more than 50 years. We provide employees with an enriching, professional work environment that rewards employee excellence, fosters teamwork, and supports professional development. Our employees also enjoy competitive salaries, quality benefit programs and flexible work hours.

Position Summary:

With the general direction of the practice attorney and Accounting Manager, the Billing Administrator is responsible for set-up, transaction processing, and billing of client accounts. This position also involves monitoring and reporting on the status of billed and unbilled accounts and ensuring proper collection and application of client payments.


Essential Duties and Responsibilities :

• Set up and maintain new client accounts, timekeepers and related billing information in time and billing software (Orion) for various practices.
• Perform monthly billing cycle tasks, including pre-bill processing, invoice generation, and monthly reporting.
• Process client trust accounting transactions and disbursement requests.
• Contact clients regarding delinquent accounts to arrange full payment or to create a payment plan.
• Receive and process all receipts for daily bank deposits.
• Assist attorneys and clients with account inquiries.
• Perform 10-key calculations for totaling daily deposits, calculating billing adjustments, etc.
• Comply with internal and client billing policies, procedures, and regulations.
• Process electronic invoices through various e-billing platforms.
• Perform conflicts checks for new client representation.
• Perform other related duties as assigned by Manager and/or attorney(s).

Knowledge, Skills, and Abilities:

• Associate's or Bachelor's degree in Accounting, Finance, Business, or a related field preferred.
• Demonstrated experience using financial management software and the Microsoft Office Suite, with strong proficiency in Excel.
• Prior experience in office administration, accounting, or billing functions.
• Strong oral and written communication skills, with a high level of organization and attention to detail.
• Collections experience preferred.
• Strong ability to process large volumes of work accurately and efficiently.
• Ability to analyze and resolve account billing errors.
• Ability to review and analyze billing reports for collections and receivables information.