Service Technician

Service Technician

Our client, a leading American provider of commercial grocery and foodservice equipment, is seeking a skilled and customer-focused Service Technician to join their growing team. In this dynamic field-based role, you'll be the expert customers rely on to diagnose, repair, and maintain critical foodservice equipment. From refrigeration and cooking systems to ware washers and baking equipment, your work will help keep businesses operating efficiently and without interruption.

If you enjoy solving mechanical and electrical challenges, working independently, and delivering exceptional customer service, this is an excellent opportunity to build a rewarding career with an industry leader.

Service Technician Responsibilities:

• Troubleshoot, diagnose, and repair commercial foodservice equipment, including cooking, preparation, ware washing, weigh wrap, baking, and refrigeration systems.
• Travel directly from home to customer locations and perform on-site service calls with minimal supervision.
• Deliver outstanding customer service while meeting productivity and performance goals.
• Accurately document service activities, repairs performed, parts utilized, and equipment conditions.
• Maintain a clean, organized service vehicle and manage inventory effectively.
• Participate in on-call rotations and overtime as needed.
• Build strong customer relationships through professionalism, technical expertise, and responsive service.

Service Technician Qualifications:

• Minimum 2 years of hands-on experience in HVAC, electrical systems, appliance repair, or building maintenance.
• High school diploma, GED, or trade school certification required; HVAC-related certification or degree preferred.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret schematics, wiring diagrams, and technical manuals.
• Valid driver's license with the ability to travel daily for service calls.
• Willingness to attend technical training at the company's headquarters in Troy, OH.
• Excellent communication, problem-solving, and customer service skills.
• Self-motivated with the ability to work independently in the field.

Company Benefits:

• Medical, Dental, and Vision Insurance
• Paid Time Off and Paid Holidays
• 401(k) with Company Match
• Ongoing Training and Professional Development Opportunities

Compensation: $22.00 - $36.50/hour DOE