Service Parts Logistics Operations IV

Job Title

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Job Description

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view

Logistics operations for the semiconductor manufacturing equipment industry is complex, demanding, and professionally fulfilling. We are looking for someone who is able to work closely onsite in a warehouse with our Third-Party Logistics (3PL) service provider in North Phoenix/Norterra to effectively support, monitor, and continuously improve both the forward stocking location (FSL) and kit production operation. The FSL supports the 24x7 fulfillment of spare parts for maintenance and warranty services at multiple semiconductor customers in the Southwest region and is expected to grow in size, volume, and strategic importance in the near future.

Key Responsibilities

Interpret, analyze, and present metrics/KPIs to Management. Drive corrective actions with appropriate groups to improve metrics and address exceptions.

Lead the design and implementation of new business processes. Develop and drive process improvement projects to increase service level performance and/or minimize costs. Project scope is moderate in complexity and has regional impact; includes integration of processes with Outsourced Logistics Operations providers.

Weekly review of process control exceptions that result in reported distribution quality non-conformance issues. Develop and document root cause and corrective actions, and work with outsourced and regional logistics partners to implement. Support the development of cost estimates and demand forecasts for logistics modeling and tracking

Perform reconciliations, validations and audits of warehouse inventory operations. Work closely with Management to implement corrective actions.

Evaluate data against audit requests and ensure completeness of data. Assist the Organization Audit Focal prepare for the internal/external audits.

Create and submit claims for AMAT lost or damaged materials and assist suppliers with their parts claims. Coordinate with internal organizations to provide additional data if required for freight claims. Support escalations from internal and external providers

Prepares, reviews & approves files for import/export documents such as customs declarations, (SLI) shippers letter of instruction, SED (shipper's export declaration), IC (import certificate), etc. required for the lawful completion of import/export activities. Audits and reviews, ensuring that commercial and sales invoices are accurate in accordance with physical shipment and customer's SLI, quantities, value of goods, country of origin, and other regulatory requirements. Administers the efficient and economical movement of goods in compliance with relevant local, country and international customs laws and processes.

Lead small to mid size operational task forces or projects

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additional Information

Time Type: Full time

Employee Type: Assignee / Regular

Travel: Yes, 10% of the Time

Relocation Eligible: Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at View email address on click.appcast.io, or by calling our HR Direct Help Line at View phone number on click.appcast.io, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.