Housekeeping Supervisor - Mountain Shadows

Responsibilities Follow proper payroll and key procedures. Collect room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. Train housekeeping employees to achieve the standards of cleanliness in guest rooms. Make recommendations and follow through on conflict resolution, coaching, counseling, and, when appropriate, disciplinary action for assigned staff. Provide excellent guest service in all areas of responsibility. Inspect guest rooms, including VIP, vacant, occupied and check‑out rooms, to ensure standards are achieved by each employee. Monitor the performance of floor house persons to maintain sufficient supplies on the guest floor and in the hallways, stairwells, elevator, service area, and with guest room doors, tracks, linen closets and armoires. Interpret all departmental policies, procedures, and standards established by the Director of Housekeeping and Mountain Shadows. Coordinate work orders in assigned areas and follow up on inspections. Handle all lost and found items according to procedure. Maintain the upkeep of all bedspreads, draperies, carpet cleaning, sheers, bed skirts, and furniture refinishing. Schedule and participate in departmental meetings. Ensure floor storage areas and closets are kept in an orderly and clean fashion. Inspect closets to ensure all items are stocked in orderly fashion and in sufficient quantities. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff. Qualifications Prior Housekeeping Supervisor experience required. Reading, writing and oral proficiency in the English language. Knowledge of the tasks performed by the Housekeeping Attendants. Familiar with the employee handbook, training manual, and job descriptions of all AM/P.M. Housekeepers and House persons. Must adhere to practices of occupational safety and health, including wearing personal protective equipment when required. Physical Demands Standing, squatting, walking, climbing stairs. Requires extending arms, bending and stooping to reach materials. Work in temperature extremes of heat, cold, inclement weather. Appearance Requirements Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook. Appearance must always be neat, clean and professional. Name badge and proper uniform must be worn at all times. Compensation $24 Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr MOUNTAIN SHADOWS