Law Firm Intake Specialist

Job Description

Job Description

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day. If this sounds like a job you’d love, apply now! Compensation:

$15 - $20 hourly

• Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
• Manage attorney schedules, including prospective client consultations, to foster caseload growth
• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
• Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
• Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files

• Customer service or sales experience a plus
• Background in the legal industry preferred
• High school diploma or GED is a requirement; Bachelor’s degree is a plus
• Previous experience with CRM and case management software desired
• Solid data entry, spreadsheet management, and computer skills

We help families navigate some of the hardest chapters of their lives, with clarity, strategy, and genuine care for what comes next. Chowdhury Divorce Law Group is a boutique family law firm based in Fairfax, VA, serving clients across Northern Virginia. We handle divorce, custody, child support, spousal support, and related matters for families, including those with unique considerations involving military service and federal employment.

We believe the best outcomes for families are built through negotiation, not won through conflict. Our approach is deliberate: lead with collaboration, exhaust every path to resolution, and reserve court as a tool of last resort. We are building a firm where attorneys can practice at a high level, stay well-supported, and do work that genuinely matters.