Office Assistant - Belting

Job Description

Job Description

Position Summary:

Transco Northwest Inc. is a leading provider of heavy conveyor equipment, conveyor belting systems, bulk material handling solutions, dust collection systems, and industrial maintenance services for customers in the cement, aggregate, mining, wood products, recycling, and manufacturing industries. We are seeking a highly organized and detail-oriented Office Administrator to support daily operations and serve as a key liaison between customers, field crews, project managers, vendors, and company leadership.

This position is ideal for someone who enjoys working in a fast-paced industrial environment and can efficiently coordinate administrative functions supporting the installation, maintenance, repair, and fabrication of heavy conveyor systems and related equipment.

Essential Duties & Responsibilities:

• Answer incoming calls and respond to customer inquiries regarding conveyor belting, heavy conveyor equipment, maintenance services, and ongoing projects.
• Create and process quotes, work orders, purchase orders, invoices, and service documentation.
• Coordinate schedules for field service technicians, conveyor belt crews, millwrights, welders, and project personnel.
• Maintain project files, customer records, safety documentation, and equipment service records.
• Support procurement activities by ordering conveyor belting, pulleys, idlers, bearings, motors, gearboxes, dust collection components, and other industrial equipment.
• Track material deliveries and communicate with vendors, suppliers, and freight carriers.
• Assist with payroll processing, timecard collection, and employee record maintenance.
• Prepare reports, spreadsheets, and project documentation for management.
• Coordinate travel arrangements, safety training, certifications, and employee onboarding activities.
• Support accounts payable and accounts receivable functions.
• Maintain office supplies and ensure efficient daily office operations.
• Assist project managers with job costing, project tracking, and customer communications.

Qualifications:

• High school diploma or GED required; Associate's degree preferred.
• Minimum 3 years of administrative, office management, or customer service experience.
• Experience supporting construction, industrial maintenance, manufacturing, material handling, conveyor systems, or heavy equipment operations preferred.
• Strong proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Experience with ERP, accounting, or project management software is a plus.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• High level of professionalism, accuracy, and attention to detail.

Preferred Experience:

• Heavy conveyor equipment and conveyor belting operations.
• Bulk material handling systems.
• Industrial construction or maintenance environments.
• Cement plants, aggregate facilities, mining operations, or manufacturing facilities.
• Purchasing industrial parts and equipment.
• Scheduling field service and construction crews.
• Job costing and project administration.

Physical & Work Environment Requirements:

• Ability to communicate effectively with field personnel working around heavy conveyor equipment, rotating machinery, and industrial processing systems.
• Comfortable working in a fast-paced environment supporting multiple projects and service operations simultaneously.

What We Offer:

• Competitive salary based on experience.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid holidays and PTO.

Why Join Us?:

Join a team that supports the design, installation, maintenance, and repair of heavy conveyor equipment, conveyor belting systems, bulk material handling equipment, and industrial processing facilities throughout the Pacific Northwest. Your work will play a critical role in keeping essential industrial operations running safely and efficiently.

Transco Northwest Inc. is an Equal Opportunity Employer. Applicants must be authorized to work in the United States.