Customer Engineering Manager III, Looker, Google Cloud

Google is hiring a Customer Engineering (CE) Manager. Preferred working locations include Chicago, IL; Atlanta, GA; Austin, TX; New York, NY; Seattle, WA; San Francisco, CA; Sunnyvale, CA. Benefits Health, dental, vision, life, disability insurance Retirement Benefits: 401(k) with company match Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks Baby Bonding Leave: 18 weeks Holidays: 13 paid days per year Qualifications Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience with technical conversations, demos, prototyping, or workshops with customers. Leadership experience (e.g., people management, team lead, mentorship, coaching) in data analytic teams. Preferred Qualifications Experience with software lifecycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure). Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team. Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information). Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering compelling messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity). Experience driving delivery and consumption plans for complex, cross‑pillar cloud solutions. About the job The Google Cloud Platform team helps customers transform and build what’s next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes that use technology to connect with customers, employees and partners. Responsibilities Lead a team of customer engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization. Foster customer partnership and provide thought leadership related to cloud, cross‑pillar solutions, and expansion opportunities to drive technical wins. Partner with sales to define technical go‑to‑market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs. Balance technical leadership with operational excellence. Lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects. Work with your team to identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers. Compensation The US base salary range for this full‑time position is $192,000–$267,000 plus bonus, equity and benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Equal Employment Opportunity Statement Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. #J-18808-Ljbffr Google Inc.