Host / Hostess

HostA Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests' first impression of the restaurant is a positive one. Responsibilities include:Greeting and welcoming guests with a genuine smile and positive attitudeEngaging with guests, anticipating their needs, and responding promptly to any inquiries or concernsMaintaining knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guestsHandling guest complaints or issues professionally or bringing them to the manager when necessaryAssisting with running food, delivering and/or refilling guests' drinksGuiding guests to their tables and presenting them with menusTaking to-go orders over the phone and in personEngaging with guests to ensure they're happy with food and serviceRefilling drinks and clearing plates as needed during guest's dining experienceProviding great customer serviceProviding highchairs and other requested items to the guestQualifications include:1 year of restaurant experience preferredOrganizational skillsExceptional interpersonal and communication skillsPositive attitudeAbility to work well in a team environmentAbility to multitaskAvailability on weekdays, weekends, nights, mornings, and holidaysMust be able to read and write in English and handle math calculationsWhat we offer you:Multiple benefit plans to suit your needsPaid Time Off401KOpportunities for advancementPositive and respectful work environment where diversity is valuedGenerous employee discounts on dining, retail, amusements, and hotelsCommunity volunteer opportunitiesDisclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. Golden Nugget Hotels & Casinos