Specialty Food Server (Union)

Specialty Room Server

At Aquarius Gaming, LLC, we don't just offer jobs we build careers. In a business that's often about flash, we're the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we're powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you'll find real opportunities here and a team that's as invested in your success as you are.

As the Specialty Room Server, you are responsible for delivering high-quality food and beverage service in a specialty dining venue. You demonstrate strong product knowledge, take and serve orders accurately, and ensure guest satisfaction through professional and attentive service. Your attention to detail and passion for hospitality contribute to an exceptional dining experience and support departmental service goals.

Essential Functions and Responsibilities:

• Provide timely and courteous guest service consistent with the company's guest service culture
• Demonstrate thorough knowledge of menu items, preparation methods, daily specials, and beverage offerings, including beer, wine, and spirits
• Present menus and use suggestive selling techniques to enhance guest experience
• Take accurate food and beverage orders and input into POS system using Universal Seating guidelines
• Serve food and drinks according to standards, and process payments following accounting procedures
• Address and resolve guest concerns or complaints promptly to ensure guest satisfaction; communicate issues to management as needed
• Maintain cleanliness, sanitation, and organization of assigned work areas
• Support team members with food running, side work, and drink service as needed
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Qualifications:

• 6 months of experience in a full-service dining venue
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment

Requirements:

• At least 21 years of age
• High School Diploma or equivalent preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards:

• Food Handlers Card
• Alcohol Awareness Card

Physical Requirements:

• Frequently push/pull, lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels
• Regularly squat, kneel, reach, bend, twist
• Occasionally sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions:

• Indoor
• Noisy
• Bright flashing lights
• Extreme hot cold temperatures
• Slippery surfaces
• Exposure to dust, fumes and/or gases

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Ready to make your next move the right one? If you're looking for more than just a job and want to be part of a team that values integrity, impact, and opportunity we'd love to hear from you.