Field Service Representative
Veolia | France
Field Service Representative
Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands-on technical service and sustainability!
About This Opportunity: We're seeking an experienced Field Service Representative to deliver exceptional on-site technical service as the primary technical liaison between Veolia and our industrial customers. You'll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.
What You'll Do:
- Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
- Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
- System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
- Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
- Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery
Qualifications:
What We're Looking For Education & Experience:
- Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred, a high school diploma or GED is required.
- 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training
- Familiarity with water treatment processes and industrial equipment preferred
- A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)
Key Characteristics:
- Strong troubleshooting abilities for electrical and mechanical systems
- Excellent communication and customer service skills
- Self-motivated with ability to work independently and manage multiple priorities
- Safety-minded approach with ability to work in various industrial environments
- Computer proficiency and mathematical skills for technical analysis
What Success Looks Like:
- Consistently deliver high-quality technical service that exceeds customer expectations
- Successfully complete installations, commissioning, and troubleshooting projects on time
- Build strong customer relationships through technical expertise and professional service
- Maintain safety standards and compliance in all industrial environments
- Contribute to territory growth through technical excellence and customer satisfaction
- Demonstrate continuous learning and adaptation to new technologies
Additional Information:
Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection.
This position includes incentive compensation eligibility and account assignment opportunities.
Ready to advance your career while making a difference in water treatment and sustainability? Apply today!
At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include: Medical, Dental, & Vision Insurance Starting Day 1! Life Insurance Paid Time Off Paid Holidays Parental Leave 401(k) Plan - 3% default contribution plus matching! Flexible Spending & Health Saving Accounts AD&D Insurance Disability Insurance Tuition Reimbursement
Vacancy posted 4 days ago
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