General Manager

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.


As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia's Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.


Position Summary:

As one of the leading online fashion brands, Princess Polly Retail Stores is nothing short of exhilarating! We create world-class in store customer experiences, build brand loyalty, host influencer events, and drive sales through client relationships. We are looking for a General Manager to lead a passionate, skilled and innovative team that is obsessed with making an outstanding impression on every person who walks through the door.


Our General Manager is an inspiring and nimble leader who is passionate about creating memorable customer and team experiences. They lead by example and not by explanation. They recognize that the culture and identity of the team will mimic their leadership and they take that very seriously. They are authentic, autonomous, accountable, creative, collaborative and critical thinkers. They are passionate about getting it right and not about being right. They are also obsessed with creating healthy, sustainable and transparent work environments for their team.


Commercial Requirements:

-3+ years of leading a team of 5+ team members.

-Excellent problem-solving and troubleshooting skills.


-Motivated self-starter and self-sufficient.

-Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment.

-You take full ownership. If something isn't working, you fix it and you constantly find ways to improve the business by taking feedback from the team and customers and translating it into action items.

-Shopify POS experience or familiarity of Shopify preferred.

-Experience with RFID inventory management.

-Microsoft Office experience preferred ADP experience or similar HRIS software and system experience is a plus.

Salary Banding: $95K-$105K

$95,000 - $105,000 a year

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.


What are you waiting for? Come experience something different and amazing in the online fashion space!

#PrincessPolly #PursueYourPassion #PrincessPollyCareers

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.