Remote Helpdesk Analyst I: Level 1 IT Support & Tickets

CBIZ

Remote job

CBIZ is seeking a Service Desk professional to address level-1 service issues including troubleshooting O365, password resets, and internet connectivity. The role emphasizes superior customer service, clear communication, and ticket management. Preferred qualifications include 2+ years of experience in a similar environment and knowledge in Active Directory, network connectivity, and client support. A High School Diploma is required, with applicable technology skills essential for success. #J-18808-Ljbffr CBIZ

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Remote Helpdesk Analyst I: Level 1 IT Support & Tickets in New York, NY vacancy

Helpdesk Analyst
$24 - $27 per hour
...Title: Help Desk Analyst Classification: Non... ...Provides technical support to Vallarta Stores... ...users for IT hardware and business... ...professional manner. Provide Level 1 and Level 2... ..., in person, or a ticketing system. Research... ...deactivation. Support remote users and...
Remote work
Level 1
Work experience placement
Work at office
Flexible hours
Weekend work
Vallarta Supermarkets
Santa Clarita, CA
1 day ago
Level 1 Helpdesk Support Analyst (SAP Environment)
$25 per hour
# Level 1 Helpdesk Support Analyst (SAP Environment)Apply**Job#: 3034872****Job Description... ...Braunfels, Texas (Partial Remote) **Employment Type:**... ...requests via phone, email, or ticketing system.* Log, categorize, and... ...primary interface between IT and business users,...
Remote work
Level 1
Hourly pay
Contract work
Part time
Apex Systems
New Braunfels, TX
1 day ago
IT Support Technician
...Job Description This role supports Image Tech clients through Level 1–2 helpdesk and field service work . Some support is remote, onsite visits are... ...Responsibilities Provide Level 1–2 IT support for desktops,... ...document all work in the ticketing system Deliver a...
Remote work
Level 1
IMAGE TECH GROUP LLC
Wixom, MI
6 days ago
Service Desk Technician
...Description We are seeking an IT Service Desk Technician... ...skills to provide support for client desktops,... ...calls, create service tickets, troubleshoot on the phone... ...triaging tickets Level 1/Level 2 Support Setting... ...tickets (onsite or remote) Ensuring customer satisfaction...
Remote work
Level 1
Full time
Monday to Friday
InnoTek Computer Consulting, Inc.
Bloomsburg, PA
4 days ago
Service Desk Analyst
...Resources Job Title: Service Desk Analyst – Night Shift Location: Remote (Must be within driving distance of... ...check Job Summary: Provide Level 1 IT support in a 24/7 environment. Handle incidents... ...issues as needed, and ensure accurate ticket management. Key Responsibilities:...
Remote work
Level 1
Contract work
Shift work
Night shift
Seneca Resources
Dallas, TX
3 days ago
Technical Support Specialist
$45k - $50k
...JOB TITLE: Junior / Level 1 Help Desk Technician... ...handles the first level support requests that come in from... ...to touch a help desk ticket and make sure that the... ...the Client with basic remote troubleshooting Use... ...Experience Knowledge of IT Applications, Software...
Remote work
Level 1
Full time
Relocation
Monday to Friday
Weekend work
SMB IT Solutions
Smyrna, GA
19 days ago
Technical Support Specialist - Level 1
...Description Position: Technical Support Specialist – Level 1 Port Cyber is seeking... ...a provider of fixed-price IT support to small and mid-... ...troubleshooting can begin when the ticket is assigned. Tier 1... ...Resolve level 1 tickets via remote support Coordinate on-...
Remote work
Level 1
Work at office
Local area
Relocation
Port Cyber Corporation
Kensington, MD
7 days ago
Onsite Service Desk Technician
...for a Help Desk Technician to join their IT Support and Service Desk team. You will be... ...while supporting them both in person and remotely. You will communicate with end users directly... ..., etc. They handle a large majority of Level 1 Tickets at the desk and then are implementing...
Remote work
Level 1
Insight Global
Phoenix, AZ
4 days ago
Technical Support Specialist
...(MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft... ...Responsibilities Provide Level 1 & 2 technical support for... ...to and resolve customer tickets in a timely manner using our... ..., security solutions, and remote access tools . Monitor and...
Remote work
Level 1
Bey
North Oaks, MN
9 hours ago
Service Desk Analyst
$22.33 per hour
...Title: Service Desk Analyst Location: Phoenix, AZ... ...onsite for training, then remote Max Pay Rate = $22.33... ...Analyst to provide Level-1 technical support for agency users.... ...phone, email, chat, and ticketing systems related to... ...printers, and other IT services. Required Skills...
Remote work
Level 1
Work at office
Local area
ProAxis Consulting
Phoenix, AZ
2 days ago
Support Technician
...WiseConn is seeking a Support Technician to ensure that... ...are receiving the best level of support possible. We... ...skills to advance to a Level 1 Technician. A Level 1... ...and generating support tickets based on those requests... ...Create/Edit users Perform remote irrigation tests Send...
Remote work
Level 1
Full time
Work at office
Monday to Friday
Flexible hours
Shift work
WiseConn Engineering
Fresno, CA
10 days ago
Entry Level IT Support Technician
...Job Description Job Description IT Support Technician (Level 1) – Bay Area Advantage Microsystems... ...issues that couldn't be resolved remotely, and supporting L2/L3 technicians on... ...30am, logging into ConnectWise (our ticketing system), Kaseya (our RMM platform),...
Remote work
Level 1
Temporary work
Local area
Work from home
Relocation package
Advantage Microsystems
Oakland, CA
3 days ago
IT Help Desk / Technical Support (Level 1)
$55k - $65k
...Williams We are a growing IT Managed Services... ...seeking a MSP experienced Level 1.5 Help Desk Technician... ...technical expertise in a supportive, client-focused... ...You’ll handle help desk tickets, perform desktop and device... ...via phone, email, and remote tools Troubleshoot Windows...
Remote work
Level 1
Full time
Work at office
Bowman Williams
Paterson, NJ
2 days ago
Help Desk Technician
$24 - $28 per hour
...Help Desk Technician – Level 1 Location: Rochester... ...join a small, high-volume support team. This is a great... ...to build your IT career with exposure to... ...from end users via phone, remote tools, and email. The team... ...ll escalate by creating tickets for the next tier or collaborating...
Remote work
Level 1
Contract work
Temporary work
Shift work
TEKsystems
Rochester, NY
11 days ago
Technical Support Specialist
...brands. We are seeking a Tech Support Specialist to provide first-level and second-level support... ...operations managers, and IT departments to resolve... ...Support Provide Level 1 & Level 2 technical support via email, ticketing system, and remote sessions Troubleshoot issues...
Remote work
Level 1
Shift work
MS Shift
New York, NY
1 day ago
IT Support Technician
...Job Title: IT Support Technician (Night Shift Rotation) Location: Onsite... ...Triage and resolve Level 1 & Level 2 incidents; elevate... ...hardware/software issues Manage IT ticket queues and respond to operational... ...with VDI, imaging, and remote access tools ITIL Foundation...
Remote work
Level 1
Shift work
Night shift
Rotating shift
ManpowerGroup Global, Inc.
Spring, Montgomery County, TX
4 days ago
Service Desk Analyst II
...capable Service Desk Analyst II who will be... ...inbound calls and tickets from Cortavo’s managed... ...Provider (MSP). This Level 2 position will... ...their day performing remote support and composing knowledge... ..., and other Level 1-2 support issues... ...in progress 3 years IT service desk...
Remote work
Level 1
Work at office
Cortavo, Inc.
Atlanta, GA
1 day ago
Service Desk Technician
...provide technical support to computer users both... .... Expert level knowledge in at least... ...functional areas of IT and be proficient in... ...a work queue in a ticketing system Illustrative... ...Provide Level 1 technical support... ...hardware and software in remote locations. For...
Remote work
Level 1
Work at office
TriOptus LLC
Chicago, IL
13 hours ago
Service Desk Analyst I
...the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting,... ...and resolving IT incidents and Service... ...Software conflicts, remote support via remote control... .... Maintains ticket queues by actively communicating... ...A+ preferred. HDI HelpDesk Professional or ITIL...
Remote work
Level 1
Work experience placement
Work at office
All Lines Technology
Rock Hill, SC
2 days ago
Level 2 Help Desk Analyst
...looking to add an overnight IT Support Analyst II to its growing... ...Active Directory, ticketing systems, and internal... ...shifts onsite and one remote day per week (schedule... ...support experience in a Level 2 or escalation-focused... ...technical issues from Level 1 support...
Remote work
Level 1
Full time
Work at office
Shift work
Night shift
1 day per week
Motion Recruitment Partners LLC
Phoenix, AZ
1 day ago
SAP Helpdesk Analyst - Entry Level (Partial Remote)
$25 - $28 per hour
Apex Systems is looking for a Level 1 Helpdesk Support Analyst to join their team in New Braunfels, Texas. This role involves providing technical support... ...standards. The ideal candidate will have 0-3 years of IT support experience and a basic understanding of SAP systems...
Remote job
Level 1
Hourly pay
Contract work
Apex Systems
New Braunfels, TX
1 day ago
Senior Help Desk Specialist - Remote Tier II
...Weinberg & Reis Co. is seeking a Help Desk Support Specialist Sr. in Cincinnati, OH. This... ...the primary technical escalation point for Level 1 Help Desk, troubleshooting complex technical issues, and ensuring efficient ticket management. The ideal candidate will have...
Remote job
Level 1
Work at office
Weltman, Weinberg & Reis Co., LPA
Cincinnati, OH
1 day ago
Service Desk Analyst II - Remote Incident & Escalation
...Tennessee is seeking a Service Desk Agent Level 2 to provide in-depth technical support and serve as an escalation point for Level 1 agents. The ideal candidate will have at least... ...technical issues and documenting ticket activities until resolution. ITIL Foundations...
Remote job
Level 1
CBTS
Nashville, TN
13 hours ago
Service Desk Agent
...Description IT Service Desk Agent... ...Consulting United States (Remote) Save Apply... ..., email or online ticket portal. Create tickets... ...or duration of support needed. • Respond... ...phone. • Provide level 1 & 2 remote technical... ...Epic and Cerner analysts to ensure seamless...
Remote work
Level 1
Full time
Med Tech Solutions
United States
3 days ago
Service Desk Analyst
...highly skilled Service Desk Analyst I to join a collaborative IT support team. This individual... ...Be Doing Provide advanced Level 1 support for end users across... ...Support both onsite and remote employees using remote... ...focused on service delivery, ticket reduction, automation,...
Remote work
Level 1
Work at office
CornerStone Technology Talent Services
Richardson, TX
1 day ago
Help Desk Specialist
...Specialist The Help Desk Technician – Level 1 provides technical support and troubleshooting for end... ...directly with users to provide remote support, resolving basic IT issues, and escalating more... ...and work performed in the PSA/ticketing system. Monitor and manage ticket...
Remote work
Level 1
Full time
Work experience placement
Local area
CMIT Solutions
Cranston, RI
1 day ago
IT Service Desk Analyst 1
$18 - $20.5 per hour
...individual will act as both the Level 1 & Level 2 IT support, fielding calls from End-... ...as well as responding to tickets in their ServiceNOW portal... ...users through issues both remotely by walking them through... ..., MS Office, XP, 7, Helpdesk, support, service, Microsoft...
Remote work
Level 1
Contract work
Temporary work
Shift work
Weekend work
TEKsystems
Rochester, NY
11 days ago
Help Desk Support/Technical Support - Remote
...Description The AD IT Service Desk team is the firrst... ...will provide first level IT support to AD associates via phone, email, and remote access tools. The Help Desk... ...Provide company-wide Level 1 technical support for... ...using the internal ticketing system to resolve or assign...
Remote work
Level 1
Work at office
Local area
Affiliated Distributors
Raleigh, NC
4 days ago
Help Desk Analyst II (On-site) - Contract
...ourselves on a dynamic, supportive IT environment. Our mission... ...a proficient Help Desk Analyst Level 2 to join our IT Help Desk... ...queue alongside Level 1 staff, taking on more complex tickets and serving as a point of... ...troubleshooting depth.Provide remote and hands-on support...
Remote work
Level 1
Permanent employment
Contract work
Currently hiring
Windward Risk Managers
Boca Raton, FL
2 days ago
Senior Help Desk Technician
$40k - $80k
...Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting... .../troubleshooting/support Remote User setup/support/troubleshooting... ...required information for all IT‑related tickets utilizing ITIL Creation of Incident...
Remote work
Level 1
Full time
For contractors
Work at office
Flexible hours
Contact-Government-Services,-LL
Doral, FL
9 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Helpdesk Analyst I: Level 1 IT Support & Tickets. Be the first to apply!