Service Desk Analyst
Seneca Resources
Direct message the job poster from Seneca Resources Sr Technical Recruiter / Talent acquisition @ Seneca Resources Job Title: Service Desk Analyst – Night Shift Location: Remote (Must be within driving distance of Dallas, TX) Shift: 8:00 PM – 8:00 AM ET Clearance: U.S. Citizenship required; must pass Public Trust background check Job Summary: Provide Level 1 IT support in a 24/7 environment. Handle incidents and service requests via phone, email, and monitoring tools. Follow documented procedures, escalate issues as needed, and ensure accurate ticket management. Key Responsibilities: Answer and resolve IT support calls and emails Monitor system alerts and create incident tickets Escalate issues using Everbridge Perform password resets and basic account support Maintain accurate incident records Create daily reports and follow standardized work instructions Occasionally visit onsite (Dallas, TX) for support tasks Requirements: 1–3 years of IT Service Desk experience Proficient in MS Office, email handling, and incident ticketing tools Strong communication and problem-solving skills Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Seneca Resources by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Service Desk Analyst jobs in Dallas, TX . Dallas, TX $36,000.00-$59,000.00 2 hours ago IT Cust Svc - Technology Support Liaison Scheduling Specialist, Patient Access (Dallas) Pharmacy Tech Support / Call Center Representative (Remote) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Vacancy posted 7 hours ago
Similar jobs that could be interesting for youBased on the Service Desk Analyst in Dallas, TX vacancy
$63.75k - $127.5k
...contribute to the company’s success. As a Senior Business Systems Analyst within PNC's Retail Studio organization, you will be based in... ...specific certification(s), and experience (including military service) may be considered. Experience gathering and documenting business...SuggestedFull timeTemporary workPart timeWork experience placementWork at office- ...extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates...SuggestedFor contractorsLive inLocal areaImmediate start
- The Opportunity RS&H is currently in search of a skilled IT Service Desk Analyst to join our IT team at RS&H in the Dallas, TX office, supporting the Associates in that office directly, as well as supporting the business and IT teams remotely across the United States....SuggestedWork at officeRemote work
$70k - $80k
..., commensurate with experience KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government... ...are received. Apply today! RESPONSIBILITIES End-User & Help Desk Support Provide responsive technical support through in-person...SuggestedFull timeWork at officeLocal areaRemote workRelocationMonday to Friday$45k - $60k
...If so, TeamLogic IT wants to talk to you! We are a Managed Service Provider building a team in the Dallas area to provide comprehensive... ...first contact support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely...SuggestedFull timeWork experience placementWork at officeLocal areaRemote workWork from homeHome officeFlexible hours1 day per week- ...is a company that can be trusted to provide a diverse level of services with excellence, diligence and integrity. “Quality In Everything... ...Summary of Functions The Senior IT Business Analyst serves as a key member of an Agile product team, partnering closely...Permanent employmentTemporary workCasual workWork at officeLocal areaRemote work
A
Dallas, TX13 days ago - ...impactful data-driven transformation.The RoleAs a Technical Business Analyst at Capco, you will play a critical role in delivering data... ...risks, issues, and dependenciesExperience working in financial services or consulting environmentsWhy Join CapcoDeliver high-impact...
- The ETRM Analyst is responsible for supporting, enhancing, and optimizing Commodity and Energy Trading & Risk Management applications... ...Data Integrator, SSIS, Biztalk)Experience with web servers, web services, portals and reporting tools such as SQL reporting servicesProficient...Work experience placement
- ...so is our team. We're hiring high performers as proven as our products. Join us. ATI Materials is seeking a Manufacturing Systems Analyst to support the design, implementation, and optimization of digital manufacturing systems across our manufacturing operations. This...Work at office
$108.5k - $155k
...you to bring your talents to Zscaler and help shape the future of cybersecurity.Role We are looking for a Senior Business Systems Analyst to join our team. This is a Hybrid role based in San Jose, CA or Bellevue, WA (3 days in office), reporting to the Director, CRM &...Full timeWork at officeLocal area$133.2k - $168.8k
The application window is expected to close on: 08/08/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.This role can be performed anywhere in the United States.Aligns renewal operations with go-to-market...Full timeTemporary workLocal areaRemote workFlexible hours$100k - $130k
...people's lives everywhere every day. Position: Sr. Business Systems Analyst - Supply Chain PlanningDepartment: Information Technology Work... ...plan adherenceInventory optimization (DOS, turns, service levels)Support executive and operational reporting for S&OP / IBP...Full timeTemporary workWork at officeLocal areaImmediate startRemote workWorldwideMonday to FridayFlexible hours- ...meaningful research opportunities, leadership development, community service, international study and innovative programs.SMU serves... ...campus, in-person position.This position is a business systems analyst supporting the Human Capital Management (HR) system needs of SMU...Work experience placementAfternoon shift
- ...owners to drive the successful delivery and adoption of cloud-based services and platforms across the enterprise. The ideal candidate will... ..., or a related field.2-3+ years of experience as a Business Analyst, preferably in cloud enablement, infrastructure delivery, or...Remote workFlexible hours
- ...(see posting for location details)Summary:The Business Systems Analyst works with business partners within one or more business unit(s... ...application systems. Develops operational procedures for products, services and systems. Designs processes to meet regulatory requirements....Full timeH1bWork at officeRemote workWork from homeFlexible hours
- Role Summary:We are looking for an experienced IT Business Analyst who will play a key role in leading complex technology, ERP initiatives, and the delivery of Enterprise application projects including project support of the latest S/4 HANA solution. The ideal candidate...Full time
$122.12k - $162.83k
The Senior Business Systems Analyst role is to provide and maintain, high quality operations systems, personally and through leadership... ...applies project standards. Consistently delivers high-quality services to the packaging systems user community. Plan and lead testing,...Seasonal workWork at officeLocal areaRemote work$146.9k - $168.9k
...Armanino" is the brand name under which Armanino LLP and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP is a licensed...Full timeContract workWork experience placementLocal areaFlexible hours$110k - $120k
...and so does the impact you can make with us.The American Heart Association has an excellent opportunity for a Sr. Business Systems Analyst.The Business Systems Analyst is responsible for gathering, analyzing, and managing requirements for assigned projects. Responsible...Full timeLocal area$45 - $59 per hour
Our client is searching for an IT Business Analyst that has a strong banking background and preferably worked with Health Savings Accounts... ...and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive...Permanent employmentContract workTemporary workRemote work$188k - $275k
Take ownership over projects, continue to track and maintain progress, mitigate risks, manage unpredictability, keep teams and clients updated, and manage stakeholders and escalations, co-ordinate testing, and work with engineering teams to deploy applications all the way...$89k - $148.1k
...can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique... ...is seeking a highly analytical and detail-oriented Data Systems Analyst to provide independent validation and quality assurance across...Full timeWork experience placementWork at officeLocal areaRemote work$188k - $275k
...groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping...Contract workWorldwide$95k - $180k
...certifications in addition to other position specific requirements which may impact salary Position Overview The Technical Business Analyst is responsible for the overall coordination and follow-up of requirements gathering for data management-related projects. This role...Work at office2 days per week3 days per weekThe Amatriot Group
Dallas, TX1 day ago$60k - $150k
...respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Consultant within PNC's Lending Technology, Credit Card Servicing organization, you will be based in Pittsburgh, PA, Birmingham, AL, Strongsville, OH or Dallas, TX....Full timeTemporary workPart timeWork experience placementWork at office$236k - $330k
...groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping...Worldwide$77k - $154k
...Huntington's future, and we are looking for a Business Systems Analyst and Quality Leader to join our team and help us on our exciting... ...agile frameworksExperience with equipment finance origination and servicing systems such as Rapport and InfoLeaseExempt Status: (Yes = not...Full timeH1bWork at officeRemote workWork from homeFlexible hours- ...Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational... ...application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application...Full timeMonday to Friday
CHRISTUS Health
Irving, TX4 days ago - Job Title: Technical Business Analyst Location: Dallas, TX Onsite/Remote: Day 1 Onsite at customer location Automotive domain must. Experience in: Embedded electronics or electrical side Job Functions / Responsibilities Design, integration, and release of electrical/electronic...Remote work
HR Pundits
Dallas, TX1 day ago - Technical Business Analyst Primary responsibilities of the Technical Business Analyst include overall coordination and follow up of requirements gathering for Data Management related projects, writing Business Requirements as needed for Agile projects, along with assisting...
Peyton Resource Group
Dallas, TX1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Analyst. Be the first to apply!
Related searches
- technical assistant Dallas, TX
- work from home technical support specialist Dallas, TX
- oracle technical analyst Dallas, TX
- end user support technician Dallas, TX
- help desk technical support Dallas, TX
- technical support assistant Dallas, TX
- tech assistant Dallas, TX
- remote support technician Dallas, TX
- application support technician Dallas, TX
- technical associate Dallas, TX