Service Desk Analyst
Seneca Resources
Direct message the job poster from Seneca Resources Sr Technical Recruiter / Talent acquisition @ Seneca Resources Job Title: Service Desk Analyst – Night Shift Location: Remote (Must be within driving distance of Dallas, TX) Shift: 8:00 PM – 8:00 AM ET Clearance: U.S. Citizenship required; must pass Public Trust background check Job Summary: Provide Level 1 IT support in a 24/7 environment. Handle incidents and service requests via phone, email, and monitoring tools. Follow documented procedures, escalate issues as needed, and ensure accurate ticket management. Key Responsibilities: Answer and resolve IT support calls and emails Monitor system alerts and create incident tickets Escalate issues using Everbridge Perform password resets and basic account support Maintain accurate incident records Create daily reports and follow standardized work instructions Occasionally visit onsite (Dallas, TX) for support tasks Requirements: 1–3 years of IT Service Desk experience Proficient in MS Office, email handling, and incident ticketing tools Strong communication and problem-solving skills Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Seneca Resources by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Service Desk Analyst jobs in Dallas, TX . Dallas, TX $36,000.00-$59,000.00 2 hours ago IT Cust Svc - Technology Support Liaison Scheduling Specialist, Patient Access (Dallas) Pharmacy Tech Support / Call Center Representative (Remote) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
- ...The Opportunity RS&H is currently in search of a skilled IT Service Desk Analyst to join our IT team at RS&H in the Dallas, TX office, supporting the Associates in that office directly, as well as supporting the business and IT teams remotely across the United States....SuggestedWork at officeRemote work
$20 - $22 per hour
Creative Solutions Services, LLC is looking for a detail-oriented PACS Data Entry / Service Desk Analyst to support a Spectra Data PACS environment. This role will focus on accurate data entry and operational support for radiology workflow processes. The ideal candidate...SuggestedRemote jobHourly pay- ...operational support, ensuring effective radiology workflows. The ideal candidate should have at least 1 year of data entry and service desk experience, preferably within a healthcare IT environment. Competitive hourly compensation is offered, along with potential benefits...SuggestedRemote jobHourly pay
$33.65 per hour
...comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for... ...Monday – Friday 8-5 pm local time. What you'll do as the Help Desk Analyst II The requirements listed below are representative of the...SuggestedLocal areaRemote workMonday to Friday- Contract to hire position with a major financial firm. Onsite 5 days per week in Dallas. This role is to provide on site (5 days/wk) Desktop Support (e.g., Windows, O365, mobile, peripherals, laptops) for employees and contractors. Dallas is the primary work location. ...SuggestedContract workFor contractorsRemote work
- RS&H, Inc. in Dallas, TX is seeking a Service Desk Analyst II to provide first-call resolution and customer support for IT operations. The role involves troubleshooting technical issues, deploying and supporting desktops and mobile devices, and collaborating with team...
- ...Summary Job title: Help Desk Analyst Job ID: null Department: Help Desk Location: null-null Description Summary: This... ...'s 700+ Profit Center locations receive a very high level of service in a timely and professional manner. This individual must possess...Full timeWork at officeShift work
- ...Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational... ...support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System...Full time
$112 per hour
Licensed Professional Counselor (LPC) Wage: Up to $112/hour Licensed Professional Counselor — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and ...- ...generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization. IT Service Desk Analyst III Work Location: Hybrid in Addison, TX Work Hours: Full‑Time, 4...Full timeWork at officeFlexible hours
- ...based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art... ...management. Intratek Computer, Inc. is looking for an IT Help Desk specialist to support us in Dallas Fort Worth, TX 75261. IT Help...Contract workImmediate startRemote workMonday to Friday
- Key Responsibilities Assisting with research, data collection, and analysis relevant to the intern’s field of study. Supporting team projects and completing assigned tasks. Attending meetings, taking minutes, and reporting on progress. Learning and becoming proficient ...Internship
- Reynolds Smith & Hills Inc. seeks an IT Service Desk Analyst in Dallas, TX to assist associates by troubleshooting technical issues, providing exceptional customer service, and improving IT operations. Candidates should have a bachelor's degree in computer science and...Work at office
- ...Business Systems Analyst Position Location: Most Preferred: Pittsburgh, PA, 15222 / Cleveland, OH, 44136 Second Preferred: Dallas,... ...Function of the Group: Cost Reduction Initiatives/Projects: Shared service in the retail space Focused on onboarding and maintaining...Contract workWork at officeRemote workFlexible hours
- ...Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title... ....* Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and others in the...Permanent employmentWork at officeFlexible hours
- We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare... ...and HIPAA compliance. The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and the ability to...Work at officeRemote work
- ...Title: Business system Analyst Location: Dallas, Tampa, Jersey City - Onsite Duration: 6-12+ months contract Job Description:- Business system Analyst • Over 8 years of experience in business analysis, requirements gathering, and stakeholder communication...Contract workWork at office
$75k - $95k
...Summary WTG is seeking a Business Systems Analyst to join its Business Solutions team as a... ...cutover coordination to ensure continuity of service for acquired customer bases. Support... ...Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able...Local areaShift work- ...Senior Business Systems Analyst We are seeking a highly technical and experienced Senior Business Systems Analyst to design, implement... ...with API-based integrations, including REST, SOAP, and Web Services. ~ Strong skills in SQL, data analysis tools, and reporting frameworks...
- ...Job Title: Business Systems Analyst Experience: 8+ years Job Description: This role serves as the liaison between the business unit, product team, and the systems development team. You define business systems requirements. You perform advanced planning of automation...
- Job Title Are you ready to make an impact at DTCC? The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through ...
- ...Business Systems Analyst Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. Apex has an opportunity for a Business Systems Analyst in the Dallas...
$60k - $115k
...owners to drive the successful delivery and adoption of cloud‑based services and platforms across the enterprise. The ideal candidate will... ..., or a related field. 2-3+ years of experience as a Business Analyst, preferably in cloud enablement, infrastructure delivery, or...Full timeRemote workFlexible hours- ...assigned area. Must have in-depth practical knowledge of using information technology to assist in the delivery of fast and efficient services. Must be able to demonstrate an understanding of business related needs and technical system elements, recognize system...Work at officeLocal area
$100k - $120k
...financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot exists to solve for our... ...of how we work. Position Overview The Business Systems Analyst role is integral to the launch of specialty lines products and...Full timeTemporary workWork experience placementWork at officeLocal areaFlexible hours$95k - $180k
...addition to other position specific requirements which may impact salary Job Overview We are seeking an experienced Technical Business Analyst responsible for overall coordination and follow up of requirements gathering for Data Management related projects, writing Business...Work at office2 days per week3 days per week- Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a IT Business Support Analyst to join our Client's team. The IT Business Support Analyst will provide technical and operational support for our Enterprise Architecture Application...
- ...and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests' service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate...Full timeWork experience placementRemote workWorldwide
- Solis Mammography is seeking an IT Service Desk Analyst III to provide third-level technical support. This role requires collaboration within the organization and the ability to handle various IT-related requests effectively. With a hybrid work location in Addison, TX,...Full time
- ...Role: Business Analyst Experience: 6+ Years Work mode: Hybrid Location : Dallas, TX & Tampa, FL Rate : $70 per hour/W2 As a Senior Business Systems Analyst, you will play a critical role in shaping how the organization defines, measures, and acts...Hourly pay
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