Service Desk Analyst
Seneca Resources
Direct message the job poster from Seneca Resources Sr Technical Recruiter / Talent acquisition @ Seneca Resources Job Title: Service Desk Analyst – Night Shift Location: Remote (Must be within driving distance of Dallas, TX) Shift: 8:00 PM – 8:00 AM ET Clearance: U.S. Citizenship required; must pass Public Trust background check Job Summary: Provide Level 1 IT support in a 24/7 environment. Handle incidents and service requests via phone, email, and monitoring tools. Follow documented procedures, escalate issues as needed, and ensure accurate ticket management. Key Responsibilities: Answer and resolve IT support calls and emails Monitor system alerts and create incident tickets Escalate issues using Everbridge Perform password resets and basic account support Maintain accurate incident records Create daily reports and follow standardized work instructions Occasionally visit onsite (Dallas, TX) for support tasks Requirements: 1–3 years of IT Service Desk experience Proficient in MS Office, email handling, and incident ticketing tools Strong communication and problem-solving skills Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Seneca Resources by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Service Desk Analyst jobs in Dallas, TX . Dallas, TX $36,000.00-$59,000.00 2 hours ago IT Cust Svc - Technology Support Liaison Scheduling Specialist, Patient Access (Dallas) Pharmacy Tech Support / Call Center Representative (Remote) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
$20 - $30 per hour
...Job Description General Summary We are seeking customer-focused and technically skilled Service Desk Analysts to support end users within a fast-paced IT services environment. This role is responsible for providing Tier 1 technical support, troubleshooting hardware...SuggestedWork at officeRemote work- Job Summary The Service Desk Level 1 Analyst reports to the Service Desk Manager and is responsible for supporting all technical services within the Your Key Job Functions Take calls from the restaurant and then registers an incident within ServiceNow, the ITSM tracking...SuggestedCasual workWeekend work
- ...IT Service Desk Analyst III Looking to elevate your career? Join us! Work Location: Hybrid in Addison, TX Work Hours: Full-Time, 40 hours per week Department Highlights: Ability to work collaboratively in multiple areas within the organization. Opportunity...SuggestedFull timeWork at officeFlexible hours
- ...IT Service Desk Analyst I Looking to elevate your career? Join us! Work Location: Hybrid in Addison, TX Work Hours: Monday-Friday 9am-6PM, with rotating Saturdays & Sundays on-call from 7am-12pm. Department Highlights: Career Development: Opportunities...SuggestedWork at officeRemote workWork from homeMonday to FridayFlexible hoursWeekend work
- ...to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and... ...perpetuate our family atmosphere. Overview: The Service Desk Analyst effectively responds to phone and online inquiries for...SuggestedWork experience placementWork at officeRemote work
- ...Job Description Job Description Job Title: Service Desk Analyst (Level 3) Remote Job Summary: 1+ months contract position We are seeking a skilled and customer-focused Service Desk Analyst to provide advanced technical support across multiple environments...Contract workWork at officeRemote work
- Location: 8435 Stemmons Bldg. Beacon and Research experience needed Primary Purpose As the technical expert, responsible for formulating and defining complex system scope and objectives, devising and/or modifying procedures to solve complex problems. Designs and...Temporary work
- ...Office . This role requires the ability to develop effective working relationships with colleagues within and beyond IT Services, to ensure that a consistent, high-quality service. This is a fast-paced and varied role, requiring excellent communication and customer...Full timeWork at officeRemote workMonday to FridayWeekend work
- ...Job Description We are seeking a highly skilled and self-driven Lead Service Desk Analyst to join a growing IT support and managed services environment. This role serves as the primary on-site technical resource responsible for managing incoming support requests,...Full time
- Brinker International is seeking a Service Desk Level 1 Analyst based in Dallas, Texas. This role involves supporting technical services and managing incidents reported from restaurants using ServiceNow. The ideal candidate will demonstrate strong customer service skills...
- Omni Hotels & Resorts is searching for a Service Desk Analyst in Dallas, Texas. The role involves responding to IT inquiries, troubleshooting systems, and providing desktop support for the corporate office. Candidates should have a Bachelor's degree in Information Technology...Work at office
- ...assigned area. Must have in-depth practical knowledge of using information technology to assist in the delivery of fast and efficient services. Must be able to demonstrate an understanding of business related needs and technical system elements, recognize system...Work at officeLocal area
- ...CTG is seeking a Technical Business Analyst - Data & Systems to support our client's business and technology initiatives. This role is... ...from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply...Local area
- ...Technical Business Analyst – Healthcare Data Reporting Dallas, TX - Hybrid (3x in office/week) Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists...Temporary workWork at office
- ...Senior Technical Business Analyst – Data Governance Contract Length: 12 months + potential extension Location: Dallas, Texas – Hybrid (3-4 days onsite downtown Dallas) **Applicants must already be local to the Dallas area** We are seeking a very Senior Technical...Contract workLocal area
- ...targets Qualifications: ~7+ years of relevant experience preferably in the Financial Service industry and/or regulatory environments. ~ Experience as Sr Business Analyst with very strong analytical skills ~ Strong knowledge of industry practices and...
- ...IT Business System Analyst Dallas, TX, Mount Laurel, NJ, Plano, TX Need Wealth Management and Asset Management, KYC Process Salary: 130 to 135K/Annum Job Description: Analyze and document business processes related to wealth management. Collaborate...
$101k - $155k
...is growing and is searching for a dynamic IT Systems Business Analyst that will play a pivotal role in leading strategic projects that... ...federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and...Full timeLive inWork at officeWorldwideFlexible hours3 days per week- ...Greetings from Rootshell Inc, One of our client is looking for IT Business System Analyst, PBCS II in Dallas,TX, Job Title: IT Business System Analyst, PBCS II Location: Dallas,TX Duration: Long Term Job Summary: Client uses PBCS for our forecasting...Work at office
$19.9 - $26 per hour
An educational institution in Dallas seeks a Systems Support Technician to provide level 1 Help Desk services and support for classroom technology. Key responsibilities include maintaining computer systems, responding to user tickets, and assisting faculty and staff. Candidates...Hourly pay- ...inclusive and high‑performing culture. Technical Business Systems Analyst Requisition ID: 259912 Salary Range: - Purpose At Scotia... ...platforms. Experience working in an asset management or financial services environment. Knowledge of front‑to‑back investment lifecycle...Local areaFlexible hours
- ...Senior Business Analyst – Data Focus This role is focused on driving requirements for critical data functions to our business. We have recently built, and are continuing to improve on an industry leading real estate data analytics platform leveraged by both internal...
- ...Business Systems / Data Analyst Position Locations: Preference for Pittsburgh, PA, 15222. Secondary - Cleveland, OH, 44136 / Dallas, TX, 75234 / Birmingham, AL, 35233 / Phoenix, AZ, 85016 / Philadelphia, PA, 19103 / Cincinnati, OH, 45203 / Miamisburg, OH, 45342 / Columbus...
- The GIST We're hoping you'll augment our team by bringing your data and technology expertise to provide support in a range of ways. We need statistical reporting and dashboard creation that will be used to make executive decisions. You'll identify and execute on the...Full timeLocal areaRemote workFlexible hoursShift work
- Job Title Minimum of 8+ years of experience in health care experience especially in MMIS domain. In depth understanding of Claims and Claims lifecycle: Claim submission – Paper and EDI X12 Adjudication Payment Cycle (Finance) Reporting Encounters and...Remote work
- ...Technical Business Analyst Location: Dallas, TX or New York City (Hybrid) 6+month USC/GC Need candidate on these location . Company is seeking an experienced in a consulting capacity to manage delivery of technology solutions for key...
- ...Fay Servicing is a nationally recognized mortgage servicer known for delivering borrower-focused support and investor-driven results. As... ...assigned departments within Fay Servicing. This Business Support Analyst II also supports Business Strategy Execution, continuously...Interim roleRemote workFlexible hoursShift work
- ...Technical Business Analyst Location: Hartford, Connecticut, OR Dallas, Texas should be ready to work from office for 3 Days. Full Time Contract Rate: ***/hr. The pay range for this role is *** per annum including any bonuses or variable pay. *** also offers benefits...Full timeContract workWork at office
- ...Business Technical Analyst – MarTech Location: Dallas, TX (onsite) Job Overview: We are looking for an experienced Business Technical Analyst specializing in MarTech, Ad Tech, and Customer Data Platforms (CDP). The ideal candidate is a proactive self-starter with...
- ...Senior Technical Business Analyst (Payments) Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles...Visa sponsorshipWork visaMonday to FridayShift workWeekend work
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