Office Manager

Search by keyword (e.g. County, Job Title etc.) Select how often (in days) to receive an alert: DOC Inspector's Office District 3 Facility Inquiry Board Oversight Manager We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome Reasonable Accommodation Statement The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at View email address on click.appcast.io or call View phone number on click.appcast.io for further information and to request or discuss an accommodation. Sponsorship for Employment The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis. Disclosure of Salary Information In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials. Job Requisition ID: 58162 Opening Date: 08/14/2026 Closing Date: 08/27/2026 11:59 p.m. Agency: Department of Corrections Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Bilingual Option: None Salary: Anticipated starting salary range $8,571 - $10,571 per month Job Type: Salaried Category: Full Time County: Logan Number of Vacancies: 1 Bargaining Unit Code: None Merit Comp Code: Supervisory Exclusion from RC063 Collective Bargaining Coverage A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position overview This position oversees the facility inquiry board (Grievance Officers) at various facilities within District 3 of the Illinois Department of Corrections’ (IDOC’s) Office of the Chief Inspector. The individual in this role will monitor and track individuals in custody grievances to ensure transparency, efficiency and accountability throughout the grievance process in IDOC facilities within the designated District. This Administrator will be monitoring the individual in custody grievance process to ensure compliance with policies and procedures. The Administrator will be identifying and tracking patterns, overseeing and providing quality control for individuals in custody grievances, and working with administrative staff to develop and implement strategies. The ideal candidate will be able to work collaboratively with staff, administrative staff at the institution level as well as executive staff at the Department of Corrections. We are looking for an energetic candidate looking to be an integral part of the Team. This position would be an excellent fit for someone with a passion for problem-solving and strategic thinking. This position is located at Logan Correctional Center. We encourage all qualified candidates to apply. Essential Functions Serves as the District 3 Facility Inquiry Board Oversight Manager Provides oversight of Grievance Officers at the facilities in the District Serves as a liaison between facility Grievance Officers and the Administrative Review Board(ARB) Serves as spokesperson for the Chief Inspector on issues affecting the Facility level grievance hearings for Individuals in Custody Develops and delivers training to Grievance Officers in the District Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration Requires three (3) years of progressively responsible administrative experience in a public or business organization Preferred Qualifications Prefers a Juris Doctorate Degree Prefers at least three (3) years of professional work experience serving as a subject matter expert incourt hearings regarding processes and procedures Prefers at least three (3) years of professional work experience developing, reviewing, interpreting and implementing policies and procedures Prefers at least three (3) years of professional experience investigating, evaluating, and responding to complaints or grievances submitted by individuals living in a congregate living setting Prefers at least three (3) years of professional work experience investigating, evaluating, and responding to allegations of procedural due process violations Prefers at least three (3) years of professional work experience researching, reviewing, and verifyinginformation pertaining to compliance with policies and procedures Prefers at least three (3) years of professional supervisory experience in an administrative position Prefers at least three (3) years of professional work experience collecting, reviewing, and analyzing data Prefers at least three (3) years of professional work experience responding to inquiries and draftingcorrespondence or memoranda to upper management for internal and external review Prefers at least three (3) years of work experience training staff on organizational processes Conditions of Employment Requires ability to travel in the performance of duties, with overnight stays as appropriate Requires ability to pass the IDOC/IDJJ background check Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited Required to utilize digital technology, tools, platforms, and processes in managing and supporting various digital enhancements for greater efficiency, productivity, and digital transformation efforts within the department The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description Work Hours: 8:30am - 5:00pm Monday - Friday; Saturday / Sunday off Headquarter Location: 1096 1350Th St, Lincoln, Illinois, 62656 Work County: Logan Agency Contact: View email address on click.appcast.io Posting Group: Leadership & Management The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: #J-18808-Ljbffr