Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Experience Associate

Exaways Corporation

Customer Experience Associate


Location: Pewaukee, WI
Job Type: 1 to 2 days remote and rest onsite.
POSITION SUMMARY
The Customer Experience (CX) Associate role is the critical tactical execution role within Customer
Experience. A CX Associate's primary responsibility focuses on executing and facilitating customer
orders and quote requests. Execution and communication are critical to retaining our customers by
delivering a great experience in this role.
ESSENTIAL DUTIES
• Order entry
• Quote Delivery
• Inbound and outbound call activity
• Cross-functional communication with internal business partners
• Communication with the customer to facilitate product order or quoting
• Proactive communication if order status changes and requires customer
engagement
• Uncovering potential sales opportunities and leads
• Utilizing upsell technologies to grow the business beyond the current state
SUPERVISORY RESPONSIBILITIES
• This position does not require supervisory responsibilities.
REQUIRED SKILLS/ABILITIES
• High School Diploma or beyond
• 3+ years of sales and/or account management experience
• Microsoft Office (including Outlook, Excel, etc.), ERP Systems, CRM Knowledge
EVEN BETTER IF YOU HAVE...
• Bachelor's degree
• 0-5 years of customer success or customer service experience
• Knowledge of fluid power systems
• Fluid power systems training/certifications
• Knowledge of the MRO (maintenance, repair, and operations) industry
PHYSICAL REQUIREMENTS
The physical requirements for this position are typical for a sedentary office environment, including
considerable time spent in a stationary position, at a desk using a computer terminal and keyboard.
Movement about the office and standing are required occasionally.
WORK ENVIRONMENT
The work environment for this position is typical for an office, including protection from
weather conditions and usual office equipment noise.
The above is intended to describe the general content of and requirements of this job. It is not to be
construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in
this job description restricts management's right to assign or reassign duties and responsibilities to


this job at any time. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
WHAT WE OFFER
Along with competitive compensation and career advancement opportunities, we offer a
comprehensive total rewards package. Qualifying employees receive:
• Medical, dental, and vision coverage
• Company paid life and AD&D coverage
• Company paid short- and long-term disability coverage
• Voluntary benefit products
• 401(k) retirement savings plan with a generous company match
• Generous PTO allowances and paid holidays
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Voting Leave
• Parental Leave

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Experience Associate in Pewaukee, WI vacancy
  •  ...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s...  ...information. You will play a key role in enhancing the customer experience, ensuring customer satisfaction, and supporting overall store... 
    Suggested

    Lowe's

    Sussex, WI
    3 days ago
  • 1856697BR Title: Customer Service Associate Job Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer... 
    Suggested
    Hourly pay
    Part time
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Waukesha, WI
    2 days ago
  •  ...Customer Service Office Associate Sendik's Food Markets: Join a Century of Excellence. Sendik's Food Markets is far more than a grocery storewe...  ...person contributes to our signature, award-winning customer experience. If you are looking for a career where your passion for... 
    Suggested
    Work at office
    Local area
    Afternoon shift

    Sendik's Food Market

    Hartland, WI
    1 day ago
  •  ...Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides...  ...assigned by corporate. Job ID: 1842282BR Title: Customer Service Associate - Temporary Company Indicator: Walgreens Employment Type:... 
    Suggested
    Hourly pay
    Temporary work
    Work experience placement
    Seasonal work
    Work at office
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Hartland, WI
    4 days ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions... 
    Suggested
    Contract work
    Part time
    Local area

    Dollar Tree

    Sussex, WI
    1 day ago
  •  ...and a long, successful history. Function: Customer Service & Contact Center Operations Job...  ...goal to provide the best customer experience in the industry, supporting our customers...  ...Position Summary As a Customer Experience Associate, you will manage incoming customer requests... 
    Permanent employment
    Full time

    Halma p.l.c

    Sussex, WI
    2 days ago
  •  ...Job Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations... 
    Work experience placement
    Seasonal work
    Local area
    Immediate start
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens Boots Alliance

    Hartland, WI
    1 day ago
  • 1858543BR Title: Pharmacy Customer Service Associate Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout... 
    Hourly pay
    Work experience placement
    Seasonal work
    Local area
    Immediate start
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Hartland, WI
    2 days ago
  •  ...Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides...  ...assigned by corporate. Job ID: 1829373BR Title: Customer Service Associate Company Indicator: Walgreens Employment Type: Part-time Job... 
    Hourly pay
    Part time
    Work experience placement
    Seasonal work
    Work at office
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Sussex, WI
    2 days ago
  •  ...Store Consultant The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable... 
    Work at office
    Local area
    Shift work

    FedEx

    Brookfield, WI
    1 day ago
  •  ...innovation that is perpetually a step ahead of our customer needs. Essential Job Functions and...  ...continuity of service. Requirements: ~ Associates degree or equivalent. ~1-2 years of Customer Service experience or related experience, preferably in a manufacturing... 
    Temporary work
    Work at office
    Flexible hours

    Tsubaki Kabelschlepp America, Inc

    Merton, WI
    5 days ago
  • $750 per week

     ...help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative assistant roles... 
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Waukesha, WI
    3 days ago
  • $45k - $50k

     ...I opened my agency in 2017 after previously working as a sales team member for a State Farm agent. That experience gave me a strong foundation in helping customers, building relationships, and developing a successful team. Our agency is committed to creating an environment... 
    For contractors

    Jason Marquardt - State Farm Agent

    Menomonee Falls, WI
    1 day ago
  •  ...how we interact with each other, and how we take care of our customers. We believe every individual counts! Our highly-qualified, driven...  ...strive to give Ixonia Bank customers a personal banking experience. If you are interested in joining the Ixonia Bank team, we invite... 
    Bank staff
    Flexible hours

    Ixonia Bank

    Oconomowoc, WI
    1 day ago
  •  ...Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced...  ...in a virtual team environment ~6 months Customer service experience preferred ~ Over 18 years of age ~ Ability to type 25 wpm... 
    Local area
    Remote work
    Work from home

    Teleperformance

    Waukesha, WI
    5 days ago
  •  ...Customer Service Rep 1 Pattyn North America, headquartered in Sussex, WI, delivers turnkey automated packaging solutions that support...  ...and issue resolution - while ensuring an exceptional customer experience. The position requires strong organizational skills, attention... 
    Work at office
    Local area
    Flexible hours

    Duravant

    Sussex, WI
    4 days ago
  •  ...Customer Service Representative Northwestern Publishing House is the Wisconsin Evangelical Lutheran Synods publisher located in the...  ..., frustrations and technical issues that our customers experience and relay the information to the appropriate person or department... 
    Part time
    Currently hiring

    WELS

    Waukesha, WI
    5 days ago
  •  ...Summary of Position The Customer Success Advisor is an integral part of our operations and a key member of the Supply Chain team. This position is responsible for creating a positive experience for all stakeholders by demonstrating our family values in every interaction... 

    Socket

    Sussex, WI
    1 day ago
  •  ...Customer Service Representative For 95 years, Boelter has been helping our customers create unforgettable experiences. Our focus is to provide unparalleled service and high-quality products...  ...Education and/or Experience Associates/Bachelor's Degree preferred or 3-5... 
    Temporary work
    Immediate start
    Flexible hours

    BOELTER

    Pewaukee, WI
    4 days ago
  •  ...Join a dynamic team where youll enhance customer experiences by assisting with inquiries, managing transactions, and ensuring a well-stocked, clean store. Bring your strong communication and problem-solving skills to a role that values your contributions and offers great... 

    Dollar Tree

    Hubertus, WI
    3 days ago
  •  ...members make a difference every day by delivering exceptional customer service. Our team is the heart and face of our brand, delivering...  ...and exceptional customer support that defines every customer experience. As we accelerate our growth across the country, we're... 
    Daily paid
    Shift work

    Mister Car Wash

    Menomonee Falls, WI
    3 days ago
  • $790 per week

     ...Searching for a customer service job? Before you apply — this pays you to share your opinion, not answer phones. No customer service experience needed. Focus Group Panel is real market research — actual companies paying for honest feedback on their products and services... 
    Full time
    Part time
    Remote work

    Focus Group Panel

    Waukesha, WI
    5 days ago
  •  ..., we pride ourselves on a culture that values our people, our customers, and the surrounding community. We are motivated by a common set...  ...equipment (PPE). What You Bring At least 3 years of experience in customer service, administrative support, or a related field... 
    Work at office

    The Prestwick Companies

    Sussex, WI
    5 days ago
  •  ...Customer Service Associate II Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer...  ...Join our team today and let's create an inviting shopping experience for our customers. Your Role: As a Customer Service... 
    Contract work
    Part time
    Local area

    Dollar Tree

    Menomonee Falls, WI
    5 days ago
  • $125k - $250k

     ...a residential roofing company providing high quality home services to the local community. We succeed by providing a premier customer experience. Our mission is to provide quality, with integrity, at a value. From lifetime material and labor warranties to certified factory... 
    Base plus commission
    Local area
    Monday to Friday

    All Star

    Waukesha, WI
    2 days ago
  •  ...Coordinator to support our National Accounts customers, Commercial Sales team, and store...  ...ensure a smooth and efficient customer experience through accurate order processing, responsive...  ...school diploma or equivalent required; Associate's degree in Business or related field... 
    Contract work
    Work at office
    Local area

    Batteries Plus

    Hartland, WI
    7 days ago
  • $20 per hour

     ...sales professionals are developed through training, coaching, and experience. If you're ambitious, competitive, and interested in building...  ..., you'll gain firsthand experience developing leads, building customer relationships, overcoming objections, and creating... 
    Work at office
    Relocation package

    Renewal by Andersen® Greater Wisconsin

    Waukesha, WI
    10 days ago
  • Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the d
    Night shift

    Kroger

    Pewaukee, WI
    3 days ago
  • $15 - $15.5 per hour

     ...Job Description Job Description Title: ­Customer Experience Associate Reports to: General Manager Customer Service Representative The Customer Experience Associate is responsible for providing every client with a “wow experience”. As a CEA, you are... 
    Hourly pay
    Part time
    Work at office
    Flexible hours
    Weekend work

    K9 Resorts of Brookfield

    Brookfield, WI
    16 days ago
  • $18 per hour

     ...Job Description Job Description Join a Nationally Recognized Brand and Build Valuable Sales Experience Renewal by Andersen is looking for enthusiastic and customer-focused individuals to join our team as Customer Engagement Specialists . In this role, you'll... 
    Flexible hours
    Shift work
    Weekend work

    Renewal by Andersen® Greater Wisconsin

    Waukesha, WI
    13 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience Associate. Be the first to apply!