Showroom Associate

Showroom Associate - Join Our Employee-Owned Team! What Makes Inline Electric Supply Company Amazing? Were more than just a workplace, were a community of passionate professionals united by a shared commitment to excellence in the electrical distribution industry. As an employee stock-owned company (ESOP), every team member is an owner. Your hard work doesnt just support the companys growth, it directly contributes to your own success and future. When we thrive, you thrive! Why Work with Us? At Inline Electric Supply, youll thrive in a collaborative, growth-oriented environment where your contributions truly matter. Join a team that values hard work, customer service, and employee ownership as the foundation of our success. Job Summary The Showroom Associate is responsible for providing exceptional customer service while assisting customers, contractors, and designers with product selection and order support within the Inline Electric Supply showroom. This role helps maintain showroom presentation, supports sales activities, and ensures customers receive knowledgeable guidance and a positive experience. The Showroom Associate works closely with Showroom Managers, Sales Teams, and Operations to support daily showroom functions and drive sales growth. Essential Functions The essential functions listed below represent the primary duties required to successfully perform this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Customer Service & Sales Support Greet customers and assist with product inquiries, selections, and solutions. Provide information on lighting, fixtures, and related products to support customer needs. Prepare quotes, process orders, and coordinate customer pickups or delivery requests. Maintain strong relationships with customers by delivering professional and responsive service. Showroom Operations & Presentation Maintain clean, organized, and visually appealing showroom displays. Assist with merchandising, product placement, and seasonal or promotional updates. Ensure showroom materials, catalogs, and product information are current and accessible. Support opening and closing procedures as directed. Order Coordination & Communication Coordinate with warehouse, purchasing, and sales teams to ensure accurate order fulfillment. Communicate product availability, lead times, and order status to customers. Assist with resolving customer inquiries or issues in a timely manner. Team Collaboration & Process Support Work collaboratively with showroom staff and branch teams to support daily operations. Participate in product training and maintain knowledge of new products and industry trends. Follow company policies, procedures, and safety guidelines. Perform other job-related duties as assigned by showroom leadership. Required Skills & Competencies Strong customer service and interpersonal skills. Ability to communicate clearly and professionally. Strong organizational and multitasking abilities. Attention to detail and accuracy. Ability to work independently and as part of a team. Basic computer skills; ERP or point-of-sale system experience preferred. Interest in lighting, design, or construction products is a plus. Education & Experience High school diploma or equivalent required. Prior retail, showroom, or customer service experience preferred. Experience in lighting, home improvement, or construction-related industries is a plus. Valid drivers license with an approved motor vehicle record. Compliance with company drug-free workplace requirements. Physical Requirements Ability to sit, stand, and walk for prolonged periods of time. Ability to lift, push, pull, or carry up to 25 pounds as needed. Ability to communicate clearly and effectively in person, by phone, and electronically. What We Offer Employee Stock Ownership: Be a part-owner of a thriving company.Collaborative Environment: Work in a supportive, team-focused atmosphere.Career Growth: Opportunities to learn, develop, and advance in the electrical distribution industry.Values-Driven Culture: A workplace that prioritizes relationships, safety, and customer satisfaction.Comprehensive Benefits Package: Medical, dental, and vision insuranceLife insurance401(k) retirement planChildcare reimbursement programEducation reimbursement programCorporate chaplain servicesEmployee referral bonus programAnd more! *Some benefits may have additional termsplease contact us for more details This is more than a job, its a chance to grow your career and be part of something bigger. Join a team that values hard work, strong relationships, and employee ownership. Apply today and take the first step toward an exciting future at Inline Electric Supply Company!