Veterinary Floor Manager

Job Description

Job Description

Description:Floor Manager: Ready for Your Next Step in Veterinary Leadership?

Phinney Veterinary, part of Cara Veterinary, is looking for a Floor Manager to join our team.

This is a great opportunity for an experienced veterinary receptionist, veterinary assistant, or Licensed Veterinary Technician who is ready to grow into leadership without stepping away from the work they love. You’ll be on the floor, side by side with the team, leading by doing and helping the hospital run at its best.

Our Phinney team provides both general practice and urgent care services, creating an environment where no two days are exactly the same. You’ll have the opportunity to use your veterinary experience, develop your leadership skills, and make a direct impact on the Team Member, patient, and client experience.

About the Role

A Floor Manager is the leader who holds the floor. Reporting to the Hospital Administrator, you are their operational extension day to day and the person the team looks to when they need direction, support, or someone to set the pace.

You lead by example and in the moment. You know the work because you do the work, and you help the team do it well. This role is designed for a strong veterinary professional who wants to take the next step into leadership while remaining actively involved in patient and client care.

High-level responsibilities include:

• Preparing the support team schedule
• Leading and assisting with one-on-ones with Team Members
• Coaching in the moment and setting the tone on the floor
• Supporting inventory management and ordering supplies
• Assisting with quarterly inventory
• Supporting efficient patient flow and day-to-day hospital operations
• Working side by side with the team, modeling the standard you hold them to

You bring Compassion, Consistency, and Quality to life on every shift, for the team, your patients, and your pet parents.

Our Offer

• Pay range of $26 to $37 per hour based on experience
• Quarterly support team incentive program
• Medical, dental, and vision with four premium plan options, including family coverage
• 401(k) with employer match
• 80 hours of PTO, a 10-hour Personal Celebration Day, and 6 paid floating holidays
• Continuing education stipend of $750 annually
• License renewal reimbursement where applicable
• Team Member pet care discount for up to four personal pets
• Uniform allowance
• Employee Assistance Program
• Opportunities for continued leadership growth within Cara Veterinary

Who Will Succeed in This Role

A successful Floor Manager is skilled at their craft and ready to lead the people around them. Previous management experience is not required. What matters is that you are someone your peers trust and respect, you understand how a veterinary hospital operates, and you’re ready to grow into greater responsibility.

The Floor Manager who will succeed at Cara:

• Earns trust quickly and leads by example
• Stays calm, organized, and clear when the floor gets busy
• Coaches and supports the team while maintaining strong working relationships
• Is dependable, detail-oriented, and takes ownership of the work
• Communicates clearly with hospital leadership and across the team
• Understands the importance of both the patient and client experience
• Is comfortable working in a fast-paced environment that includes both general practice and urgent care
• Is eager to grow and sees this role as an opportunity to develop as a veterinary leader

Experience as a veterinary receptionist, veterinary assistant, or LVT is the foundation. The willingness to step up and lead is what sets you apart.

About Phinney Veterinary

Phinney Veterinary is a neighborhood-focused practice in Seattle’s Phinney/Greenwood area, open since 2024, providing high-quality small animal care with a strong emphasis on client relationships and personalized medicine. Phinney/Greenwood is a lively, walkable north Seattle neighborhood with a friendly community, great schools, and easy access to parks. It’s perfect for veterinary professionals who want a neighborhood feel with plenty of local character. With its mix of cafes, restaurants, bookstores, and shops, it’s a place where you can build real connections. 

Ready for What's Next?

If you’re an experienced veterinary professional who is ready to take the next step into leadership, we’d love to hear from you. Please apply with a fully updated resume and tell us why you’re interested in growing your career with Phinney Veterinary.

Cara Veterinary is an equal opportunity employer. We welcome and celebrate diversity and are committed to creating an inclusive environment for all Team Members.

Requirements: