Road Supervisor

Reports To : Manager of Field Operations / Manager of Transit Center Operations Compensation : $28.81 per hour Hours : Thursday- Sunday 2:30 pm-12:30 am in the Transit Center About The Role The Road Supervisor is a first-line, safety-sensitive leader responsible for supporting the safe, reliable, and efficient operation of RTS transit services. What You'll Do Supervise daily transit operations. Respond to accidents, incidents, and emergencies. Investigate customer complaints and operational issues. Monitor hazards and establish detours. Coach and support Bus Operators. Coordinate Transit Center operations. Prepare reports and documentation. Perform other duties as assigned. Required Qualifications High school diploma or equivalent. Leadership/supervisory experience. Ability to obtain Class B CDL. Pass DOT/FTA testing. Preferred Qualifications Transit supervisory experience. Investigation experience. Knowledge of transit operations. Knowledge, Skills & Abilities Leadership Communication Decision-making Customer service Organization Benefits Medical, Dental & Vision Insurance Flexible Spending Account (FSA) Pension Plan NYS Deferred Compensation Plan Life, Disability & Supplemental Insurance Paid Time Off Paid Holidays Employee Assistance Program Wellness Programs Employee Discounts Public Service Loan Forgiveness (PSLF) Working Conditions & Physical Requirements Tasks involve the intermittent performance of physically demanding work, typically involving some combination of bending, kneeling, squatting, reaching, climbing (stairs), twisting (arm/back) and/or rotating (arm). May also involve lifting (up to 10 pounds), carrying (up to 10 pounds), pushing and/or pulling (up to 150 pounds) materials and/or equipment. Job involves sitting for extended periods of time; up to eight hours per day. Ninety-five percent of time is spent inside and 5% of time is spent outside, exposing employee to natural environmental conditions. Employee is exposed to fumes, noise (bus), vibration (seat), hazards, and motorized vehicles. Bus Operators must be able to maintain composure and professionalism while interacting with a diverse population of passengers, including in situations that may involve conflict, stressful conditions, or challenging customer interactions. Additional Information RGRTA maintains a zero-tolerance drug and alcohol policy in accordance with Department of Transportation (DOT) and Federal Transit Administration (FTA) regulations. All applicants for this safety-sensitive position must successfully complete a pre-employment drug screening and will be subject to ongoing drug and alcohol testing throughout employment as required by law. Equal Employment Opportunity RGRTA is committed to providing equal employment opportunities to all applicants and employees without regard to race, religion, color, national origin, citizenship or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable law. Reasonable accommodations will be provided for qualified individuals with disabilities unless doing so would create an undue hardship. #J-18808-Ljbffr