Field Service Technician

Job Description Job Description KL Maintenance LLC is a family operated business located in Martinsville, IN. We are looking for motivated, energetic, and caring technicians who can start immediately. As a technician, you will work as part of a dynamic and passionate team to ensure desired company growth. The ideal candidate will be an experienced technician who excels in customer service, are great problem solvers, thrive in a challenging environment, are positive team players, and self-motivated. Responsibilities * Provide the highest level of technical ability, quality, value, and integrity to our customers * Diagnose and repair electronic, mechanical, and electrical components of systems * Travel to job sites in service area and work with dispatcher to ensure schedule is maintained and delays are properly communicated to customer * Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers * Maintain good working order of company vehicle, equipment, and electronics * Maintain stock, parts, tools, and safety equipment in the vehicle * Document details of services and parts provided to customers electronically through iPad applications * Maintain and update customer database with complete and accurate information. Requirements * High School Diploma, GED or suitable equivalent * 2+ years of field experience (pay based on ability & experience). * Basic computer skills for iPad and cell phone communication and documentation * Ability to work overtime, weekends, or holidays - if needed * Ability to Troubleshoot and Repair Problems Quickly and Accurately. * Highly organized with exceptional follow-through abilities. * Strong verbal and written communications. * Ability to build trust and demonstrate empathy. * Engaging personality that blends well with a fast-paced, goal-driven environment. * Valid driver's license with a clean record. * Strong ability to diagnose, repair or replace various brands of restaurant equipment. * Must have own hand tools. * Ability to work in extreme temperatures and tight spaces. * Must be a team player! * We are a drug-free work place and all candidates will be required to pass pre-employment and random drug screening as well as a background check. Benefits * This full time position offers great potential. * Competitive pay + overtime * Company benefits * Company vehicle * Year round work. * Weekends & after hours calls are rotated weekly. * We offer 5 days paid vacation days after 1 year of employment, 10 paid days after 2 years. * We offer paid holidays after 90 days of employment for full-time employees. * We offer accruing paid sick time after 90 days of employment for full-time employees. * This position requires a person to have great communication skills, a high level of energy and drive to get things done.