Assistant Specialist (Public Services) I: Adult Services

Job Description

WAGE: $21.88-31.73/hour

DEPARTMENT: Library

PERSONNEL STATUS: Part Time


BENEFITS: Retirement, 401k match, Sick/Vacation

Reports to: Branch Manager

FLSA Status: Non-exempt

The Weber County Library seeks customer service-oriented individuals with excellent communication skills to provide ready reference and technology instruction, plan and present programs and classes, and contribute to a dynamic lifelong learning environment. If your qualifications and experience match our position needs, apply today! This position may be filled at any library location in Weber County. It is not a seasonal position.

JOB OVERVIEW:

As a member of the Library's program implementation team, under the supervision of the branch manager and adult services librarian, this employee works regularly at a service desk providing ready reference, readers' advisory, and referral services to the public in person and over the telephone; participates in planning and presenting adult programs that support lifelong learning; performs support-level collection development tasks; provides occasional customer service at the circulation desk; sets up meeting venues; provides technology instruction; promotes the Library at outreach events.

ESSENTIAL FUNCTIONS:

Work regularly at the adult services desk providing ready reference, readers' advisory, and referral to patrons in person and over the telephone; will be expected to work at other service points in the building as necessary for coverage and cross-training.

Instruct patrons in use of the Library's print and electronic resources, equipment, and technology.

Develop and present diverse and enriching educational classes and activities for adults, incorporating the Library's physical and digital collections in accordance with the Board Policy on adult programming.

Actively promote Library resources, programs, and services during patron interactions.

Contribute to the evaluation and maintenance of the adult fiction and nonfiction collections.

Promote the Library at community events.

Preserve safety, appearance, and condition of Library facilities and property.

Any one position may not include all of the duties listed, nor do the listed examples include all duties which may be found in positions of this class. Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation.

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION/EXPERIENCE:

Education: Associate's Degree from an accredited university, or an equivalent combination of education and experience that provides the required knowledge and abilities for the position.

Experience: At least two (2) years of library or retail customer service experience required.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA):

Knowledge: Familiarity with reading genres for adults and teens and/or nonfiction subjects and a dedication to reinforcing the Library's commitment to the promotion of books, reading, and transliteracy through programming and readers' advisory. Familiarity with standard software used in business applications such as Microsoft products, especially Word and Excel. Familiarity with current Web applications such as search engines, email interfaces, social media, and eBook and eAudio applications/commonly used devices. Understanding of the relationships and responsibilities of Library divisions and buildings. Understanding of Library mission and roles, and the general role of public libraries within a community.

Skills: Excellent customer service skills. Strong organizational and planning skills, including the ability to perform multiple projects or tasks with frequent interruption.

Abilities: Ability to communicate in more than one language preferred. A commitment to public service and the ability to work effectively with a diverse patron base. Ability to implement Library Board policies and procedures..

YOUR SPECIAL QUALIFICATIONS :

Due to the nature of this position, the successful candidate may be required to complete a pre-employment background check prior to starting the position.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to walk, stand, sit, talk, hear, crouch, crawl, balance, reach, stoop, and kneel. Must use hands and fingers to operate a computer. The employee is regularly required to lift up to twenty-five pounds, and occasionally up to fifty pounds. The employee must be able to remove library materials from shelves at a maximum height of six feet and push library carts weighing up to 175 pounds. Must be able to move about the work area, talk clearly with customers, and hear customer responses. Must have excellent close vision and good distance vision, peripheral vision, depth perception, and ability to adjust focus.


WORK ENVIRONMENT:

While performing the duties of this position, the employee regularly works indoors in a library public service environment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees must be able to work rotating shifts (seven days a week) and flexible hours (morning, afternoon, evening, and holiday hours) when the library is open. All employees will work up to two evenings per week and will alternate weekend shifts with the other employees in their division. Employees will also work holiday hours of equal proportion to those of other employees in their division.

About Us

Founded in 1850, Weber County occupies a stretch of the Wasatch Front, part of the eastern shores of the Great Salt Lake, and much of the rugged Wasatch Mountains.


The Weber Center is located at 2380 Washington Blvd, Ogden, UT 84401


Contact the Human Resource Department with any questions at View phone number on click.appcast.io or by email at View email address on click.appcast.io