Assistant Property Manager

Assistant Property Manager

Asana Partners is a retail real estate investment firm creating value in vibrant neighborhoods by leveraging vertically integrated capabilities and retail expertise. With more than $8 billion of neighborhood assets under management, the firm is active in growth markets throughout the United States and is driven to make a positive impact within communities.

Asana Partners is building an in-house property management capability to operate our portfolio directly. This team will be directly aligned with our investment management business, pairing institutional operating discipline with a hospitality-driven approach to tenant experience and modern, technology-enabled workflows. This is a rare opportunity to make an impact on a new operating platform and grow together as it scales.

The Assistant Property Manager supports the Property Manager in the day-to-day operations, financial administration, tenant relations, and vendor coordination across assigned assets. This role is designed for a highly organized, service-oriented professional who thrives in a fast-paced environment and is motivated to grow into a leadership role within commercial real estate operations. The Assistant Property Manager combines operational discipline, strong financial and administrative execution, a hospitality-focused approach to tenant interaction, and comfort leveraging technology to drive results. Duties include:

Tenant Experience & Service

• Support tenant communications and day-to-day relationship management
• Ensure all tenant requests are handled promptly, professionally, and with full follow-through
• Assist with tenant onboarding, move-ins, move-outs, and coordination activities
• Support tenant engagement initiatives and on-site events

Financial Administration

• Assist with budget tracking and financial reporting
• Process invoices, coding, and approvals in accordance with established procedures
• Support CAM reconciliations and accounts receivable follow-up
• Monitor vendor billing and ensure compliance with contract terms
• Maintain accurate and up-to-date financial records

Property Operations

• Coordinate service vendors and track completion of maintenance items
• Support management of work orders, preventative maintenance programs, and life safety documentation
• Ensure vendor compliance, including COIs and contractual requirements
• Conduct regular property inspections and identify operational issues

Technology and Reporting

• Utilize Asana Partners technology platforms (e.g., Yardi Voyager, tenant communication tools, work order systems)
• Maintain accurate operational and financial data across systems
• Assist in preparing monthly reporting packages and performance summaries
• Help ensure transparency and consistency in reporting

Team and Culture

• Support Asana Partners operational standards and hospitality-driven culture
• Collaborate closely with Property Managers, Engineers, and vendor partners
• Contribute to a culture of collaboration, accountability, responsiveness, and intellectual curiosity that emphasizes hospitality and challenges conventional thinking.

Requirements

• 25 years of commercial property management experience preferred
• Exposure to retail, mixed-use, or office environments preferred
• Hospitality background or experience strongly valued

Skills & Attributes

• Strong customer service and communication skills
• Highly organized with acute attention to detail
• Ability to prioritize and manage multiple responsibilities simultaneously
• Demonstrated follow-through and sense of ownership
• Comfortable working with systems, data, and technology platforms
• Collaborative, team-oriented mindset with a proactive approach
• Passion for quality and excellence
• Ability to collaborate with people across multiple disciplines and markets
• Strong organizational and process skills to navigate multiple competing priorities and teams
• Strong work ethic, self-motivated, and capable of effective independent judgment

Preferred

• Experience with Yardi or similar property management platforms
• Exposure to hospitality-focused or high-touch environments
• Strong interest in growing into a Property Manager role