Service Advisor - RideNow Surprise

Powersports Service Advisor - Gear Up for Your Next Adventure Location: Surprise, AZ | Department: Service | Employment Type: Full-Time About RideNow Group Founded in 1983, RideNow Powersports has grown into the nation's premier destination for powersports enthusiasts. Representing iconic brands like Honda, Yamaha, Polaris, and Can-Am across dozens of nationwide dealerships, we live and breathe high-energy adrenaline. From motorcycles, ATVs, and side-by-side to personal watercraft, premium gear, and top-tier service, we deliver the ultimate freedom on wheels and water. The Opportunity Are you ready to turn your passion into a high-octane career? We're looking for a sharp, driven Powersports Service Advisor to join our fast-paced team. In this role, you'll be the key connection between our customers and our service technicians, creating exceptional repair and maintenance experiences for powersports riders. What You'll Own & Achieve Welcome & Consult: Greet service customers warmly, listen to their vehicle concerns, and clearly translate their needs into actionable repair orders. Manage Repair Orders: Open, update, and close work orders accurately in our system, ensuring precise labor and parts estimates. Communicate Proactively: Keep customers continuously informed on service status, job progress, estimates, and repair timelines. Coordinate with Technicians: Partner closely with certified service techs and parts specialists to maintain smooth workflow and timely job completions. Deliver Exceptional Service: Explain completed work, maintenance recommendations, and invoices clearly to ensure maximum customer satisfaction. Other job duties as assigned #J-18808-Ljbffr RideNow Powersports