Assistant General Manager

About Pirate Ventures

At Pirate Ventures, we live boldly and act differently. We're a crew built of dreamers that collaborate to Deliver the Unexpected, every day. We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed, safe, and acknowledged as part of our community. As Moment Makers, we produce immersive experiences where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others. Along the way, we foster community by ensuring that we are fulfilling our core mission in all our interactions, be they with guests, our partners, and each other.

About the Role

Pirate Ventures is hiring an Assistant General Manager to support daily operations at the National Union Building in Penn Quarter in Washington DC. This role reports directly to the General Manager and plays a key part in executing day-to-day service, supporting the bar program, and leading teams on the floor.

This is a hands-on leadership role for a hospitality professional who thrives in fast-paced environments, values consistency and guest experience, and wants to grow within a multi-venue hospitality group.

What You'll Do

Daily Operations & Service

• Support daily floor operations and act as Manager-on-Duty as scheduled
• Ensure service, cleanliness, safety, and facility standards are met
• Support execution of private events and high-touch guest experiences
• Maintain compliance with DC alcohol and food safety regulations

Bar Program & Team Leadership

• Support execution of bar programs and service standards
• Train, coach, and lead bartenders and FOH team members
• Reinforce SOPs and service expectations
• Lead by example during service and pre-shift meetings

Administrative Support

• Assist with inventory, ordering, and vendor coordination
• Review payroll for accuracy and support invoice tracking
• Use systems such as Toast, Tock, and Tripleseat to support operations

Who You Are

• 2+ years of hospitality management experience
• Strong service and bar operations background preferred
• Available on evenings and weekends

Required:

• DC ABRA Manager-on-Duty Certification
• ServSafe (or equivalent)

Why This Role

• Clear leadership structure and support
• Opportunity to grow within Pirate Ventures
• Work across unique, experience-driven venues
• Be part of a people-first hospitality company