Marketing Administrator

Organization- Carpenter Hotel Summary The Opportunity: This position plays a vital role in supporting marketing, programming, and event operations by ensuring all initiatives are organized, accurate, and executed seamlessly. Responsibilities include managing marketing collateral, coordinating content across channels, and maintaining up-to-date event information in internal systems and calendars. This role also partners closely with vendors, influencers, and internal teams to organize marketing assets, align on deliverables, and support overall brand consistency. The person in this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, they must develop and maintain the company’s culture, values and reputation in the public eye. Who We Are: Opened in fall 2018, this South Austin hotel is one with its lush surroundings. Carpenter Hotel features a pool with a community deck and Q Hut pavilion. Each of its 93 rooms comes with a terrace. Take in the scenery with fare from our all-day Coffee Bar or enjoy a meal on the patio or in the dining rooms of our restaurant, Carpenters Hall. The hotel is nestled in an old pecan grove on the edge of Zilker Park in South Austin. It’s an easy walk to Lady Bird Lake, downtown, and central to everything worth doing. We’re Proud to Offer Exceptional Benefits, which Include: Medical, Dental, Vision, 401K with company match Free room nights, Discounted and Friends & Family Room Rates Generous Paid Time Off Work-life benefits including wellbeing initiatives such as a complimentary Headspace Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more! Key Responsibilities: Marketing + Programming Admin Manage ordering and distribution of printed marketing collateral Input event art + copy into all marketing channels Source/Order additional event collateral (wristbands etc) Input all event details into project management programs : Outlook calendar invites w/BEO link PR worksheet Envision Master programming calendar Social Media support Event partner accounting management Manage workflow to ensure on-time payment for all event partners and vendors Follow up with accounting and vendor to coordinate check pick up or mailing. Marketing Partner Coordination Coordinate with PR + influencers on agreement/deliverables/reservations Event partner marketing assets coordination: Acquiring, organizing and distributing: Photography Copy/descriptions Share final art with partners to confirm details (if needed) Event Management Send vendor/partner payment SOP + contracts. Create BEO’s/Input all events details into Envision software Coordinate with F&B team to put together any event specials Review events at BEO meeting with property teams and create set up site plan + timeline Build out timelines, menus, routing info, floor plans, FFE/OSE needed, pricing. Ensure all event collateral is delivered to Ops/is set up Meet property team pre-event to make sure set up is correct Day-of Event Point of Contact Connect with partner, vendor and property team leading up to event event to coordinate arrival + set up, make sure they have everything they need. (parking, green room, artist tabs) Coordinate event load-ins and immediate needs of vendor/partners and property team on day of event Assist with any needs from visiting influencers Ensure that event set up is executed according to the BEO for event start Gather post-event stats for reporting + input into event recap Make operations updates/improvements to BEO’s for future event design. Additional Marketing Support Photoshoot Assistance Reviewing and distributing day-of shot list to property teams Assisting in photoshoot coordination with Front Desk and F&B teams Monthly marketing reporting assistance Monitor websites and internet presence to ensure accurate information is available on the website, event details, hours, policies, menus, photos Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision. Qualifications Qualifications: High School diploma or general education degree (GED) required One (1)–two (2) years of experience in marketing coordination, event planning, hospitality, or related service industry preferred Ability to speak, read, write, and understand the primary language(s) of the workplace Ability to read and interpret documents such as event orders, contracts, safety guidelines, and operational procedures Ability to write routine reports, event recaps, and professional correspondence Ability to communicate effectively with co-workers, property teams, vendors, and external partners Proficiency in Microsoft Office, including Excel, Word, and Outlook Ability to learn and navigate multiple computer systems, including event management and project management platforms (e.g., Envision or similar systems) Strong organizational skills with the ability to manage timelines, track details, and maintain accurate records Ability to multitask and adapt in a fast-paced, deadline-driven environment Strong attention to detail and problem-solving skills Availability to work hours as required for events We welcome you: Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr