Compliance Coordinator

Job Description

Job Description

Position Summary

The Compliance Coordinator works in a critical operational environment where our teams value safety and customer service to the highest degree. This position is responsible for supporting and monitoring the organization’s adherence to regulatory, legal, and contractual requirements, internal policies, and industry standards. This position supports the implementation and maintenance of compliance programs related to physical security, environmental and safety regulations, energy efficiency, and information security frameworks such as ISO 27001, SOC 2, and PCI DSS.

The Compliance Coordinator collaborates with operations, facilities, security, and IT teams to support internal audits, manage documentation, coordinate with third-party assessors, and track corrective actions. They also monitor regulatory developments relevant to data centers, support customer compliance inquiries and audits, and promote a culture of accountability and continuous improvement.

This position reports to the Director of Compliance.

Essential Job Functions

• Regulatory Compliance and Monitoring
  • Support the Director of Compliance in monitoring applicable laws, regulations, and standards relevant to data center operations (e.g., OSHA, ISO 27001, SOC 2, HIPAA, PCI DSS)
  • Develop industry knowledge of applicable standards and security frameworks
• Audit Preparation and Support
  • Assist with internal and external audits, including gathering documentation, coordinating interviews, and responding to findings
  • Maintain audit-ready documentation and records management systems
• Policy Development and Implementation
  • Assist in developing, updating, and communicating company policies and procedures related to operational and regulatory compliance
  • Ensure policies are implemented and followed at all data center sites
• Training and Awareness
  • Coordinate training programs on compliance topics (e.g., safety procedures, physical access controls, incident reporting)
  • Promote awareness of compliance responsibilities across departments
• Incident Management and Reporting
  • Support investigation of safety and compliance-related incidents or near misses
  • Track and verify completion of corrective and preventive actions
• Vendor and Client Coordination
  • Respond to client compliance inquiries and support contractual compliance obligations
  • Assist in vendor assessments and ensure third-party compliance with applicable standards
• Documentation and Metrics
  • Maintain accurate compliance records, logs, checklists, and reports
  • Track and report key compliance metrics to leadership

Qualifications

• Education: Bachelor’s degree (4-year) in a related field or equivalent combination of education, relevant certifications, and professional experience
• 2+ years of experience in compliance, audit, operations, risk management, or a related field
• Experience supporting audits (e.g., ISO 27001, SOC 1/2, PCI DSS, HIPAA) preferred
• Experience in data center, colocation, critical infrastructure, or regulated environments is a plus
• Experience assisting with documentation management, evidence collection, or corrective action tracking preferred
• Familiarity with physical security protocols

Skills and Abilities

1. Strong organizational and documentation skills
2. Excellent written and verbal communication skills
3. Analytical thinking and problem-solving skills
4. Proficiency in Windows and Microsoft Office Suite
5. Ability to work independently and handle multiple projects simultaneously
6. Strong interpersonal skills and ability to work cross-functionally with technical and non-technical staff
7. Some travel required