Program Manager

Program Manager

This position is responsible to the company President/General Manager for the direction, safe operation, compliance, quality delivery and profitability of the assigned contract. The Program Manager (PM) will be responsible for providing Integrated Service Provider (ISP). The PM’s responsibilities will include ensuring the operations of a series of functions: Hood Cleaning & Fire Suppression System; Sanitary Sewer, Grease Interceptor, and Storm Drain Maintenance; Pest Control Management Services; Air Compressor Preventative Maintenance; Portable Bathroom Rental and Service; Landscape Maintenance Service; Monthly Arborist Site Visit and Report; and Janitorial Services.

Responsibilities

Manages these functions to ensure that implementation and prescribed activities are carried out in accordance with specified objectives.

Manages the planning, scope definition, design, execution, and delivery.

Tracks progress against milestones, budgetary guidelines, or other performance indicators, and prepares reports to senior management.

Responsible for managing activities of external consultants and/or vendors.

Comprehensive knowledge of the field's concepts and principles.

Leads and directs the work of other employees and has full authority for personnel decisions. Administers departmental policies and procedures, evaluates results and performance, and assists with the development of new or modified budgets, strategic plans, or policies.

Act on behalf of the company for all matters relating to the ISP contract.

Responsible for success of all aspects of contract and program management.

Plans, directs, supervises, and controls the performance of all business, technical, fiscal, and administrative functions of the contract, in accordance with policies and procedures tailored to the program.

Leads program decisions regarding technical approaches, cost and scheduling, and overall performance.

Monitors and reports to AFO management on the progress of program activities, and any conditions that may affect program cost or schedule.

Directs and approves contract modifications, approves budgets, monitors contractual performance and costs, and takes action to correct discrepancies.

Has overall responsibility for profit and loss on the contract. Implements, manages, and plans program operations per AFO, client, and agency health, safety, and environmental policies and regulations.

Ensures quality standards are applied to all levels of the work and measured for effectiveness; participates in quality defects investigations and development of resolutions (corrective and preventive).

Serves as principal liaison for interface with the client to report progress, provide briefings, and resolve issues; partners with customers to continuously improve performance and business relations.

Supervises the program's key senior support staff, including hiring, training, and monitoring and evaluating performance.

Work would include but is not limited to oversight of: Administration, Environment Safety Health and Quality Program, Project Management, Property Management, Personnel Management and Performance Requirements.

Responsible for managing personnel, equipment, vehicles and facilities.

Operationally manage subcontractors, vendors and consultants regarding contract support.

Responsible for managing the work over three shifts. Provide direction and leadership for department human resources, finance, contracts, logistics, and other supporting functions.

Oversee payroll, accounts payable, and billing. Coordinate with Akima Facilities Operations and other company resources to effectively obtain company support, to include personnel hires, employee benefit and record processing, travel and other expense vouchers, performance reviews, vendor set-up, invoice processing, time collection, addressing employee issues/concerns, etc.

Work with Akima subcontract administration and pricing personnel to request subcontract pricing information (such as requests for equitable adjustment), execute option periods, and adjust subcontract value and scope based on changes to the prime contract.

Lead proposal development for scope changes, REAs and pricing adjustments.

In conjunction with your Environmental Safety Health (ESH) Officer develop, implement and maintain a comprehensive worker safety and health and environmental management program that prevents and reduces injuries, illnesses and losses and complies with holding company safety and environmental programs and guidelines.

Work closely with ESH Officer to achieve company safety goals and support safety initiatives.

Maintain an organized filing system for contract, operational and personnel records for reference and personnel transitions as appropriate, and ensure contract records are submitted to the holding company Contracts department for inclusion in official company files and employee records are submitted to HRIS for inclusion in official personnel files.

At the conclusion of the POP, work with Contracts to execute contract quick close process.

Promote development and implementation of management techniques and tools such as planning and control, systems and procedures analysis, operational audits, management surveys, feasibility studies, methods analysis, quality control, and statistical sampling techniques.

Formulate recommendations for improved organizational structure, policies and techniques, methods, procedures, and systems designed to achieve compliance.

Assist in recruiting personnel and overseeing their training and orientation.

Be an example to employees, customers and teammates of the NANA values and hold employees accountable to perform contract duties and company functions in accordance with those values.

The Program Manager shall notify the COR when the PM is temporarily unavailable, and who will be designated as the acting PM Duties include ensuring compliance with applicable Federal, State, and SLAC regulations and policies, as well as the contract terms and conditions Maintaining an adequate estimating system, which includes ensuring the adequacy of proposals; tracking costs; and interfacing with SLAC personnel regarding contractual matters.

Qualifications

The PM shall have at least five (5) years of experience in managing a workforce of at least 30 people and at least four subcontractors providing services on contracts.

Strong personal leadership, management and organization skills as well as the ability to integrate and harmonize diversified functions to provide overall efficient and effective contract operations.

Excellent interpersonal and communication skills.

Exemplary attention to detail.

Maintains sensitivity to, and report on, instances of fraud, waste and abuse.

Demonstrated knowledge of project management processes and financial management skills.

Proficient at the suite of MS Office products and have proven communication, analytic and problem-solving, team building and collaboration skills.

Job ID

2026-24851

Work Type

On-Site

Pay Range

$180,000.00-$196,000.00

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

Akima Facilities Operations (AFO), an Akima company, is not just another federal facilities contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AFO, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, AFO provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, AFO sustains mission readiness and ensures quality of life by maintaining high value assets and operations at peak performance and successfully manages these operations through accurately forecasting, managing, and aggressively controlling costs.

As an AFO employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.