Business Support Assistant

Job Description

Job Description

Renewal by Andersen is a High-End Window and Door Replacement Company – the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line, our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process and every member of our team should strive to do their best to provide this type of experience for our homeowners.
- Check out this video to see who we are!

What We Offer:

• A Culture People Love – proudly recognized as a Top 10 Best Place to Work for 4yrs in a row

• Time to Recharge – enjoy paid time off plus six paid holidays to support your work-life balance

• Health & Peace of Mind – medical, dental, vision, and life insurance to support your wellbeing

• Join a Company Where Growth is Real – over 60% of our leaders were promoted from within

• Hourly Rate: $22hr - $24hr

• Schedule: Monday - Friday (Full Time) 7:30AM - 4:30PM

The Business Support Assistant provides operational and administrative support to enhance the efficiency of day-to-day business functions. This role supports fleet management activities, including tracking, coordination, and maintaining accurate vehicle-related records. Additionally, the position is responsible for assisting with record-keeping and allocating business support purchases, ensuring proper documentation and alignment with company processes. The Business Support Assistant works closely with internal teams to support administrative needs and contribute to overall operational organization and efficiency.

Responsibilities:

• Perform clerical duties including data entry, document preparation, and general administrative support.

• Assist in maintaining and updating Business Support Standard Operating Procedures (SOPs).

• Support internal teams with administrative tasks and day-to-day operational needs.

• Handle routine correspondence and assist with documentation as needed.

• Communicate and build rapport with current and potential vendors to support business operations and service needs.

• Assist in organizing and coordinating office and company-wide meetings and events.

• Support budgeting for office and company events, including tracking expenses and maintaining alignment with Business Support budgets year over year.

• Coordinate travel arrangements for team members, including flights, hotel accommodations, and car rentals, which may include executive leadership.

• Maintain a detailed Business Support calendar, tracking facility-related tasks for all locations.

• Assist in scheduling and coordinating maintenance services for office locations.

• Monitor and order supplies for all offices, locations, and departments, ensuring appropriate stock levels.

• Provide office supplies to team members as needed.

• Ensure supply closets are maintained, organized, and properly stocked.

• Ensure compliance with document posting requirements and office space organization needs.

• Assist with fleet management, including coordinating driver and vehicle additions/removals and scheduling maintenance or service for company vehicles.

• Support the maintenance, repair, and upkeep of the executive sprinter.

• Maintain accurate records related to fleet activity and services.

• Assist with record-keeping and allocation of Business Support purchases, ensuring accurate documentation and proper categorization.

• Track and manage receipts and expenses in alignment with Business Support budget requirements.

• Assist with handling outgoing mail, including preparation and coordination of shipments as needed.

• Assist with onboarding support for new team members.

• Contribute to organizing internal events, celebrations, and company initiatives.

• Promote team engagement and participation across company activities.

• Maintain professionalism in all interactions and represent the company positively.

• Demonstrate the ability to work independently with minimal supervision.

• Exhibit flexibility to work outside of regular hours, including weekends, based on business needs.

• Ability to support multiple company locations as required.

Requirements:

• High School Diploma or Equivalent

• At least 1yr of Office Administration & Customer Service Experience

• Prior Experience w/ Computers & Office Equipment (i.e., Microsoft Office, Printer, & Scanner)

• Prior Experience within the Home Improvement or Construction Industry is a Plus

• Reliable Transportation for Commuting to Various Company Locations is Required

• Strong organizational skills and attention to detail.

• Excellent communication and interpersonal skills.

• Ability to physically move up to 15 pounds

**Must be willing to undergo a criminal background check**
**Must have a valid driver's license and clean driving record**
**This Company Participates in E-Verify**

Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment ”.

Renewal by Andersen® careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team!

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.