Regional Service Manager

$130k

Crawford Thomas Recruiting

Regional Service Manager | Premium Fitness Equipment Manufacturer

Jersey City, NJ | $130,000-$130,000 Base Salary
Full Benefits Package | East Coast Territory

We are seeking an experienced Regional Service Manager to lead, coach, and develop a growing team of field service technicians throughout the East Coast.

This position is responsible for managing approximately 10-12 field technicians, driving service performance, improving customer satisfaction, and supporting the continued growth of the service organization.

The ideal candidate will come from a field service environment involving physical equipment such as HVAC, elevators, escalators, industrial equipment, commercial laundry, medical equipment, building systems, or other electromechanical products.

Responsibilities:
• Lead, coach, and develop a team of 10-12 field service technicians
• Support technician performance, training, and career development
• Drive service quality, operational efficiency, and customer satisfaction
• Assist with scheduling, workforce planning, and field operations
• Resolve escalated customer issues and service challenges
• Conduct field audits and ensure adherence to service procedures
• Partner with technical support, operations, and parts departments
• Monitor technician performance metrics and operational KPIs
• Support inventory and parts management initiatives
• Travel throughout the East Coast to support technicians and customers

Qualifications:
• Experience managing field service technicians
• Strong leadership, coaching, and employee development skills
• Background supporting electromechanical, industrial, commercial, or technical equipment
• Experience handling customer escalations and service operations
• Strong troubleshooting and problem-solving abilities
• Ability to travel approximately 25-50%; travel schedules are planned in advance, with all company-related travel expenses covered
• Experience with ERP, CRM, or service management systems is a plus

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Regional Service Manager in Jersey City, NJ vacancy

Director, Security Operations Enablement
$125k - $145k
...insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.We’re also committed to making a positive difference for our colleagues and in the...
Suggested
Full time
Work at office
Immediate start
American International Group (AIG)
Jersey City, NJ
13 hours ago
MEMBERSHIP DIRECTOR
$20 per hour
...Position Title: Membership Director Reports to: General Manager, Regional Director of Sales Compensation: Hourly rate up to $20/hr... ...activities Annual contests and recognition Discounts on services, products, and much more! Responsibilities: PRIMARY...
Suggested
Hourly pay
Full time
Local area
Crunch , Inc.
Hoboken, NJ
4 days ago
Club Manager
$45k
...discounts ~ Flexible schedule Job Summary The Club Manager will be responsible for the oversight of gym operations to ensure... ...high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians. Create and...
Suggested
Local area
All shifts
Flexible hours
Shift work
Planet Fitness
Jersey City, NJ
4 days ago
Program/Project Manager - Global Equities Operations Transformation
Join our dynamic team as a Program Manager, a unique opportunity to leverage your strategic vision and leadership skills to drive impactful... ...in managing or leading complex programs, in a financial services setting, from inception to execution, typically demonstrated through...
Suggested
JP Morgan Chase
Jersey City, NJ
1 day ago
Head of Legal Operations
...model of the department to maximize efficiency and quality of service. Pay and Benefits: Competitive compensation, including... ...processes and best practices across the department. Oversee and manage legal technology initiatives and continuous improvement of...
Suggested
Contract work
Work at office
Remote work
Flexible hours
Dtcc
Jersey City, NJ
1 day ago
Regional Sales Manger - East Coast
...PlainID is seeking a high-impact Regional Sales Manager – East Coast to spearhead our expansion across the Eastern United States. This is a... ...(CEO) and Gal Helemski (CTO/CPO) come from deep financial services and IDF cybersecurity backgrounds. They've been in the trenches...
Remote job
Full time
Work at office
Work from home
Home office
Shift work
Plainid
Jersey City, NJ
13 hours ago
Manager - Semiconductor Operations
$159.1k - $265.1k
Position Summary Manager - Semiconductor Operations, Risk & Transformation Our Deloitte Regulatory, Risk & Forensic team helps... ...electronics, or technology-sector organizations .Experience with services associated to government affairs and navigating the ecosystem....
Local area
Deloitte
Jersey City, NJ
13 hours ago
Director of Operations - DoubleTree by Hilton Jersey City
$40 per hour
...parentsPersonalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved... ...a typical day:Oversee hotel operations: Lead, direct, and manage daily operations, including budgeting, forecasting, strategic...
Worldwide
Night shift
Hilton Hotels Corporation
Jersey City, NJ
2 days ago
Regional Contract Manager
$94k - $120k
...use your industry experience and excellent communication skills to move forward in your career? Then look no further! The Region Contract Manager position could be the right opportunity for you! The Region Contract Manager supports, manages and provides oversight of the...
Contract work
Remote work
Monday to Friday
Ginsberg's
Jersey City, NJ
5 days ago
Regional Business Director Hematology Oncology NY NJ
$172.5k - $287.5k
Job title: Regional Business Director, Hematology/Oncology Location: Remote, US (Geography... ...for some key accounts and manage each as a business on behalf of US Hematology... ...Value & Market Access, Patients Support Services and Operations.  Own account planning for...
Full time
Remote work
Weekend work
Sanofi
Jersey City, NJ
2 days ago
Regional GTM Manager - RCS
$140k - $180k
...“messaging first”. To build on our position at the forefront of the channel Globally and in North America, we are hiring a Regional GTM Manager - RCS,to be a key contributor to Infobip’s regional growth strategy and driving the commercial success of the channel.The role...
Full time
Temporary work
Relocation
Infobip
Jersey City, NJ
3 days ago
Business Project Manager
...will light a fire within you.Job SummaryWe are seeking a Business Project Manager to join the Global Business Operations team, focused on improving and managing post-sales processes across Services, Support, and Business Partner organizations. In this role, you will lead...
Flexible hours
NICE Systems
Hoboken, NJ
13 hours ago
Regional Operations Manager - Join our talent pool now
...Job Description Job Description Oversee and manage Delivery Service Providers (DSPs) and sorting center operations to ensure compliance... ...enhance service quality and operational efficiency. Oversee regional fleet operations, including task allocation, cost...
Relocation
SwiftX Inc.
Jersey City, NJ
more than 2 months ago
Operations Associate, Jersey City, #1206
$16.3 per hour
...unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies -Manage inventory and re-shelving of canceled orders -Clean and organize sales floor and overall facility -Manage waste and spoilage...
Full time
Flexible hours
Shift work
Night shift
Day shift
Afternoon shift
Gopuff
Jersey City, NJ
13 hours ago
Manager, Yard Operations
$54.05k - $81.08k
...Manager, Yard Operations Responsible for managing safe and efficient yard operations. As innovators in the industry and the developer of the first semi-automatic terminal in the NY/NJ harbor, our goal is to push the boundaries of what is possible in marine transportation...
Work at office
Local area
Shift work
Night shift
Rotating shift
Weekend work
Afternoon shift
Port Liberty New York
Jersey City, NJ
5 days ago
Control Manager - Market Operations
...pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies. Elevate your... ...within JPMorganChase supporting Securities Operations, Asset Services, and COAC, you will lead the identification and mitigation of...
JP Morgan Chase
Jersey City, NJ
3 days ago
Head of Sales Operations - Virtual/Remote
$125k - $169k
...leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and... ...the Collectors ecosystem. We’re looking for a Sales Operations Manager to build the systems, insights, and operating processes that...
Full time
Remote work
Worldwide
Flexible hours
Shift work
Collectors
Jersey City, NJ
1 day ago
Lead Client Services Project Manager
...offer you the ultimate career opportunity that will light a fire within you.Project Manager, NiCE Actimize Role SummaryThe Project Manager (PM) in NICE Actimize Professional Services is accountable for end‑to‑end delivery of client implementations, from Sales handover...
NICE Systems
Hoboken, NJ
13 hours ago
Dining Services Director
$80k - $85k
...Unidine Position Title: Dining Services Director - Jersey City, NJ Salary: $80,000 - $85,000 Other Forms of Compensation:... ...for the dollars spent. Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses (e.g.,...
Contract work
Work at office
Local area
Remote work
Relocation package
Flexible hours
Compass Group, North America
Jersey City, NJ
4 days ago
Head of Reception Client Service
...mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions... ...and issues Provide support and coverage to the on-site Manager Provide support and coverage at reception desk when needed...
Hourly pay
Full time
Work at office
Flexible hours
The Millennium Group
Jersey City, NJ
1 day ago
Head of Operations Management (m/w/d)
$70k - $75k
...Operations ManagerA national leader in the Document Management Industry is seeking an Operations Manager.Salary Range: $70,000 to $75,000 AnnuallyThe following are responsibilities for the position:Manage and oversee daily operation; Transportation Dept., Record Center...
GRM Document Management
Jersey City, NJ
4 days ago
Manager, Cardiac Cath Lab Operations
$113.39k - $147.4k
...Manager, Cardiac Cath Lab Operations Req #: 0000251114 Category: Radiology / Imaging / Radiation Status: Full-Time... ...Jersey City Medical Center Department: Heart & Vascular Service Line Pay Range: $113,390.00 - $147,400.00 per year...
Full time
Contract work
Temporary work
Work experience placement
Local area
Flexible hours
Shift work
Day shift
RWJBarnabas Health
Jersey City, NJ
1 day ago
Head of Operations & Business Management
$57.5k
...DSP experience required – references required. We are a Delivery Service Partner looking for a hardworking individual with a "CAN DO"... ...flexible schedule; expect to work 5 8-10 hour days. As an Operations Manager, you will be required to go through the same onboarding process...
Full time
Relocation
Flexible hours
Shift work
Weekend work
Day shift
Weekday work
Amazon Delivery Service Partner
Kearny, NJ
3 days ago
Remote Operations Manager
...Remote Operations ManagerJersey City, NJ, United StatesAbout the JobThe Remote Operations Manager oversees the day-to-day activities of remote teams, ensuring efficiency, productivity, and quality. They manage processes, systems, and tools to achieve operational excellence...
Remote work
Angenex
Jersey City, NJ
3 days ago
Manager of Operations
$100k - $130k
...ManagerReporting to the Vice President of Rail Operations, the Operations Manager manages the assigned scope of responsibility within a line of... ...railcar loading/unloading.Monitor workflow, productivity, and service performance.Report operational issues, incidents, and...
Hourly pay
Work experience placement
Work at office
Local area
Interstate Waste Services
Kearny, NJ
5 days ago
Overnight Operations Manager
...innovative provider of solid waste and recycling services in the country!About Our ClientWe... ...style culture.OverviewReporting to the Site Manager, the Operations Manager manages the day-... ...equity, the candidate’s geographic region, job-related knowledge, skills, qualifications...
Full time
Temporary work
Work experience placement
Work at office
Local area
Night shift
Torrey Holistics
Jersey City, NJ
1 day ago
Head of Business to Business Operations
$94.1k - $117.6k
...Operations ManagerSchneider is seeking an Operations Manager in Kearny to provide leadership to administrative associates, drivers and other leaders. The Operations Manager will be responsible for delivering specific business results to achieve excellence.Responsibilities...
Work experience placement
Schneider
Kearny, NJ
1 day ago
Regional Service Manager
$85k - $100k
...highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly... ...What We Stand For and Where You’ll Come In As the Regional Activation Manager for the West , you’ll be responsible for bringing our brand...
Work at office
Local area
Remote work
Flexible hours
Weekend work
The Farmer's Dog
Brooklyn, NY
1 day ago
Global Sea Logistics Customer Engagement Manager
$125k - $156k
...commercial and Sea Logistics expertise with exceptional communication, presentation development, and project management skills. Working closely with global and regional stakeholders, you will create impactful content, support strategic customer events, and help ensure a...
Permanent employment
Local area
Kühne + Nagel
Jersey City, NJ
8 hours ago
Area Manager - Buffalo Wild Wings/Dunkin
...Job Description Job Description About the Role An Area Manager generally provides leadership, Training, coaching and direction... ...each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards....
Local area
RSR Central LLC
Kearny, NJ
22 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Regional Service Manager. Be the first to apply!