Collections Specialist

Residential Curbside Collection Specialist

Pay Range: $23.49/hr. - $34.06/hr.

$1000.00 Sign on Bonus available.

Location: Polk County Landfill (10 Environmental Loop, Winter Haven, FL 33830)

Employee Benefits

• Direct Deposit, Bi-Weekly Pay Checks
• Medical, Dental, Vision
• Life Insurance
• FRS Retirement
• 10 Paid Holidays
• Paid Time Off
• Tuition Reimbursement
• Education Incentives
• Deferred Compensation Plan
• Wellness Incentives
• Employee Assistance Program (EAP)
• Free Employee Gym
• Free Employee Health Clinic

Must have the physical, developmental, and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated below:

Major Functions

Residential Drivers operate heavy-duty trucks and are responsible for the collection of residential household waste or recyclable material. Driver will transport the material to a disposal, transfer or recycle facility when trucks reach legal load capacity. Driver safely maneuvers vehicles in residential environments. Navigates high traffic and congested roadways, driveways, alleyways, and lots.

Illustrative Duties

• Operates collection vehicle in accordance with Polk County Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state, and federal laws.
• May operate Heavy Equipment such as front-end loader, roll-off, haul truck, water truck, roller, and forklift.
• Performs pre- and post-trip inspections of assigned vehicle and documents checks utilizing the standard VCR (Vehicle Condition Report).
• Operate heavy-duty truck and collect residential household waste and/or recyclable material.
• Immediately reports all unsafe situations or service-related issues to Waste & Recycling Shop Supervisor.
• Attends and participates in all scheduled training programs, briefings, and meetings as required and/or directed by Management.
• Works closely with Data Analyst to improve route efficiencies and identify best practices.
• Notifies Management of any incidents, accidents, injures, or property damage.
• Notifies Management of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards.
• Communicates customer requests to Customer Service and the Data Analyst.
• Completely collects all receptacles and leaves the customer's location clean and free of debris/litter.
• Follows route assignments as directed and completes end of day documentation and check out process.
• Lead team members to assist with the collection of residential household waste and/or recyclable material. Maintain & support team initiatives through effective leadership.
• Performs all duties as scheduled by Management and assisting other drivers as directed to meet customer needs.
• Operates required technology for reporting of "improper set out", "Bulk", "Yard Waste", "Cart Repair/Replace", or other GPS and Routing feature(s).

Knowledge, Abilities and Skills

• Proficiency in the operation of heavy equipment and understanding of facility operations; Demonstrable skills and knowledge to ensure safe and efficient operations at the facility.
• Physical, developmental, and mental ability to perform assigned job tasks, work efforts, responsibilities, and duties.
• Knowledge of the operation, maintenance, and use of assigned equipment.
• Advanced knowledge of landfill, recycling centers and/or transfer station operations and master construction concepts.
• Ability to follow plans of construction and maintenance of access/haul roads.
• Ability to work flexible hours and days, under various weather and environmental conditions, to ensure safe and efficient operations of the facility.
• Ability to adhere to work schedule and follow through on challenges as they arise.
• Ability to adhere to county policies and rules set forth; Ability to be a leader in promoting the facility's safety standards and not take inappropriate risks.
• Demonstrate knowledge retention as it relates to Federal/State/County laws, ordinances, and permit regulations.
• Ability to follow through on all assignments and tasks.
• Ability to adhere to work schedule and follow through on challenges as they arise.
• Ability and skills to display a feeling of pride in work and achieve all goals.
• Ability to demonstrate equipment uptime optimization through general troubleshooting of potential maintenance failures during the performance of operation.
• Ability to assist in preventative maintenance and minor repairs of assigned equipment.
• Outstanding customer services skills to meet and exceed the division and customers' expectations, acting in a professional, courteous, and cooperative manner toward customers and co-workers.
• Demonstrate continuous effort to improve operations, decrease turnaround/cycle times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Minimum Qualifications

• Must hold a valid CDL A or B Commercial Florida Driver's License with an air-brake endorsement at the time of employment.
• 5 years' experience in Residential Curbside Waste Collection (ASL or REL).

Special Requirements

Must have and maintain a home telephone or immediate access to communication to and from workplace at time of employment.

10 years' experience in residential curbside collection, to include adherence landfill and transfer station policies and procedures.

Special Preferences

This position shall be required to report for work as directed when a declaration of emergency has been declared in Polk County.