Document Specialist

Document Production Associate

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

We are seeking a detail-oriented Document Production Associate to support high-volume production and fulfillment operations. This role is responsible for preparing, scanning, inspecting, assembling, binding, and fulfilling customer orders while maintaining company quality and productivity standards. The ideal candidate thrives in a fast-paced production environment, has strong attention to detail, and is committed to delivering error-free work.

Key Responsibilities

• Prepare, scan, inspect, compile, assemble, and bind customer documents accurately and efficiently.
• Fulfill customer orders while meeting daily production, quality, and turnaround standards.
• Operate document production equipment and KODAK scanners.
• Maintain machine performance by clearing paper jams, replacing toner, replenishing supplies, and reporting equipment issues using machine codes.
• Perform quality checks to ensure all work meets customer specifications and company standards.
• Complete production paperwork accurately and on time.
• Maintain an organized, clean, and safe workstation to prevent production errors.
• Meet productivity goals, including Time Productive standards and Impressions Per Hour (IPH) targets.
• Work collaboratively with production, sales, management, and team members to ensure customer satisfaction.
• Follow all company safety policies and operating procedures.

Qualifications

• High school diploma or equivalent required.
• Previous experience in document production, print production, mail fulfillment, scanning, or a related production environment preferred.
• Basic computer and typing skills.
• Experience with document scanning, mail fulfillment, or match media mailing is a plus.
• Strong attention to detail with the ability to produce accurate, error-free work.
• Ability to work independently as well as in a team environment.
• Flexible and adaptable in a fast-paced production setting.
• Strong organizational and time management skills.

Required Skills

• Document preparation, scanning, and inspection
• Document compiling, assembling, and binding
• Basic PC proficiency
• Basic typing skills
• Quality control and attention to detail
• Ability to meet productivity and quality metrics
• Strong communication and teamwork skills
• Ability to follow established procedures and production workflows

Physical Requirements

• Ability to stand for up to 8 hours per shift.
• Ability to perform repetitive tasks throughout the workday.
• Frequently bend, reach, and move materials.
• Lift and carry up to 50 lbs.
• Move supplies from floor to waist level, carry materials up to 10 feet, and lower them safely.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.