Front Desk Clerk

Job Title: Front Desk Clerk FLSA: Hourly/Non-Exempt Department: Recreation Center Reports to: Rec Center Director Salary Range: $9.00/hr “This job description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job‑related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).” General Purpose Under the general supervision of the Rec Center Director, this position greets all visitors and handles incoming calls. It also handles all customer questions and concerns, enrolling new members and renewing current members by collecting dues and entering information into the computer. Essential Functions Greets visitors, handles all incoming calls Responsible for enrolling new members and renewing current members by collecting dues Maintains daily receipts and balances revenue at the end of shift Performs data entry and uses custom recreation software Handles customer questions and concerns Files documents Performs light housekeeping duties, including vacuuming, dusting and disinfecting Performs all other duties as assigned Knowledge, Abilities and Skills Knowledge: Working knowledge of computers and electronic data processing; working knowledge of modern office practices and procedures Abilities: Ability to perform cashier duties accurately; ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations Ability to apply tact, poise and friendliness; to work with others; to concentrate against distractions; to perceive clerical errors; to remember a variety of items in detail Skill: Skill in operation of listed tools and equipment Minimum Qualifications Graduation from a high school or GED equivalent with specialized coursework in general office practices such as typing, filing, accounting and bookkeeping, or currently enrolled and expected to graduate within the year Six months clerical and cash handling experience Any equivalent combination of related education and experience Must possess a valid Oklahoma State Driver’s License or be able to obtain one at the time of employment; must be insurable by the City’s Insurance Company Tools and Equipment Phone switchboard; mainframe computer terminal; personal computer; copy machine; fax machine; 10‑key calculator. Physical Demands Employees are frequently required to sit and talk or hear. Occasionally required to walk; use hands to fingers, handle or operate objects, tools or controls; and reach with hands and arms. Employee must occasionally lift or move up to 25 pounds. Specific vision abilities required include close vision and ability to adjust focus. Work Environment The work environment is moderately noisy. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr City of Claremore