Bodily Injury Claims Manager

Job Description

Our client, a well-established Property & Casualty insurance carrier, is seeking an experienced Bodily Injury Claims Manager to join its Claims leadership team in the greater Tennessee region. This is an outstanding opportunity for a seasoned claims professional to oversee casualty operations, mentor a high-performing team, and drive strategic initiatives that support operational excellence and quality claim outcomes. This leadership role will oversee a team of claims examiners handling moderate to complex auto bodily injury claims from cradle to grave, ensuring claims are investigated, evaluated, and resolved accurately and efficiently.

Responsibilities

\n
• Lead and develop a team of casualty claims professionals, ensuring high levels of performance, accountability, and professional growth.
\n
• Oversee day-to-day casualty claims operations while maintaining strong financial stewardship and supporting department performance objectives.
\n
• Monitor claim quality through regular file reviews, coaching, and internal audit processes to ensure compliance with company standards and industry best practices.
\n
• Provide guidance on complex bodily injury and casualty exposures, assisting the team with claim strategy, negotiations, and resolution planning.
\n
• Facilitate claim review meetings and collaborate with senior leadership on significant loss exposures and complex claim decisions.
\n
• Analyze operational performance metrics and identify opportunities to improve efficiency, claim handling consistency, and overall customer experience.
\n

Requirements

\n
• 5 - 10+ years of handling Casualty / Bodily Injury claims, including at least 2 years of leadership or management experience.
\n
• Strong background handling casualty and bodily injury claims, including oversight of complex claim investigations and resolutions.
\n
• Strong leadership, communication, coaching, and organizational skills with the ability to motivate and develop high-performing teams.
\n
• Proficiency with claims management systems and Microsoft Office.
\n
• Bachelor’s degree preferred.
\n

Salary & Benefits

\n
• Competitive base salary of $100,000 to $130,000 annually, based on experience, plus annual performance-based bonus incentives
\n
• Comprehensive Medical, Dental, and Vision insurance
\n
• Employer-sponsored 401(k) retirement plan
\n
• Generous Paid Time Off
\n
• Career advancement and leadership development opportunities
\n
• Ongoing professional training and continuing education support
\n