Finance & Operations Analyst

About WorkSpace Interiors WorkSpace Interiors is more than just a commercial furniture and services provider – we’re a team dedicated to designing and furnishing spaces that foster connection, support collaboration, and drive success for organizations of all sizes. As a multi‑year Steelcase Premier Partner offering a wide range of leading brands, we serve as a trusted advisor, guiding customers from ideation to occupancy to ensure their spaces work for them. Our Culture What truly sets us apart is our people. We believe that Success Begins Inside – not just for our clients, but for our team. Our culture is defined by five core values: Serving Others First Being Truthful and Doing the Right Thing Embracing Candid Conversations to Minimize Drama Staying Tenacious and Results‑Focused Always Being a Lifelong Learner Beyond the workplace, we believe in giving back. We actively support our team’s involvement in local volunteer efforts and partner with organizations to strengthen our communities. Job Purpose This role exists to strengthen the financial operations of WSI while growing into a broader systems and process contributor. You will start in the transactional work – because that is where you learn the business – and expand from there. The first measure of success is accuracy: transactions posted without error, every time. Everything else is built on that foundation. If you want a role that looks the same in year three as it does in year one, this is not it. Key Responsibilities Accounts Receivable and Invoicing Prepare and deliver customer invoices accurately and on time. Submit invoices through customer portal accounts. Monitor accounts receivable aging and surface issues proactively to the Controller. Accounts Payable and Expense Processing Enter vendor and provider invoices into Hedberg ERP with accuracy and timeliness. Assist with SAP Concur expense entry and reconciliation to Hedberg. Assist with credit card statement reconciliation and corresponding journal entry. Vendor and Credit Administration Complete credit applications for new vendor accounts. Respond to customer and vendor reference and information requests. Develop and maintain Customer Information Sheets and Vendor Information Sheets. Monitor vendor master data for accuracy and completeness. Systems, Process, and AI Build deep working proficiency in Hedberg ERP, SAP Concur, and the Microsoft 365 ecosystem. Learn every system WSI uses and actively push to use them better. Use AI tools – including large language models and Microsoft Copilot – as standard work instruments. Document processes with enough precision that they can be improved, automated, or transferred. Support implementation of business process changes and system enhancements as directed. Required Skills & Knowledge Proficiency in Microsoft Excel and Microsoft 365. Comfort learning new software quickly and without direction – this is an expectation, not a preference. Genuine interest in AI tools and how they apply to finance and operations work. Professional Skills Demonstrated accuracy and attention to detail – you catch your own errors before anyone else does. Ability to manage multiple priorities and meet deadlines in a lean environment. Clear written and verbal communication. Willingness to do the work that needs doing, regardless of whether it is on the job description. Qualifications Education: Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field. Dedicated accounting coursework is preferred. Experience: Some professional experience in an accounting, bookkeeping, or finance support role. Recent graduates with strong academic performance and demonstrated systems aptitude will be considered. Physical Requirements: Standard office environment. Occasional travel between WSI locations may be required. Work Locations Primary: Tri‑Cities, TN (Kingsport). What We Offer 100% Employer‑Paid Benefits Health insurance – fully covered, no premium cost to you. Short‑term and long‑term disability – fully covered. Life insurance ($20,000) – fully covered. 401(k) with company match. Additional Benefits Flexible work schedule. Paid time off and holidays. Dental and vision insurance. Supplemental life insurance. Health Savings Account (HSA). Dependent Care Flexible Spending Account (FSA). Additional ancillary benefits available. Ready to join our team? Learn more about us at #J-18808-Ljbffr