Shift Supervisor

Shift Supervisor

Change lives with Recovery Innovations! Our mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play. Join a groundbreaking team at the forefront of Peer-Powered Support, empowering individuals on their journey through mental health and substance use challenges! Be part of something bigger—together, we can change lives and create lasting hope!

Position: Shift Supervisor

Job Type: POOL / Non-Exempt

Shift Details: As needed 7:00am-7:30pm or 7:00pm-7:30am

Work Location: Crisis - Ellendale RRC, 700 Main Street, Ellendale DE 19941

Salary/Hourly Wage: $34.00 - $37.00/hour

Specialties / Licenses or Certifications:

• Master's Degree in Psychology, Social Work or related field from an accredited college or university.
• Associate Licensure in good standing in an applicable Behavioral Health field required.
• Independent Licensure in good standing in an applicable Behavioral Health field preferred.
• State designation as required per state regulations.

Summary of Job

The Shift Supervisor is responsible for monitoring the administrative needs of an assigned shift including utilization and capacity management, supplies, meals and maintenance requirements.

Essential Duties and Responsibilities

1. Team Leadership:

• Provides leadership, coaching and supervision for all staff on assigned staff.
• Guides the implementation of the discharge planning process.

• Guest Care & Advocacy:

• Completes assessments for individuals brought to the facility, developing treatment plans and recovery solutions in partnership with the individual.
• Partners with the individual to obtain collateral information from the individual's support team such as family members, friends, case managers and other area programs.

• Compliance & Risk Management:

• Determines a provisional diagnosis, obtains documentation of medical necessity and submits authorizations for service in a timely fashion.
• Completes clinical documentation as required.
• Ensures Incident Reports are initiated, completed, reviewed and submitted according to policy.
• Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies as they presently exist and as they change or are modified.
• Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.

• Additional Duties:

• Performs other related duties assigned.

Your well-being and success are our priority at RI—explore our benefits and discover how we invest in YOU every step of the way! As an innovative leader in behavioral health care, we are committed to supporting our teams through a comprehensive benefits package. This includes competitive health, dental, and vision insurance, as well as access to mental health resources and wellness programs. We offer a strong retirement plan with company matching and generous paid time off to support work-life balance. In addition, we provide ongoing opportunities for professional development and training to help you advance in your career. We value the contributions of our team members and are dedicated to fostering a supportive, inclusive environment where you can thrive both personally and professionally.

Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

1. Education/Licenses:

• Master's Degree in Psychology, Social Work or related field from an accredited college or university.
• Associate Licensure in good standing in an applicable Behavioral Health field required. Independent Licensure in good standing in an applicable Behavioral Health field preferred.
• State designation as required per state regulations.

• Experience:

• Minimum of two (2) years of supervisory/management experience required.

• Skills:

• Ability to complete comprehensive psychosocial assessments and treatment plans.
• Basic computer skills.
• Effective communication skills.
• Excellent documentation skills
• Must be able to pass de-escalation training, as defined by state requirements

• Driving Requirements:

• If driving is required for this position, must meet all requirements outlined in Recovery Innovations' driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

• Miscellaneous Requirement(s):

• Must be at least 18 years old unless residing in a state where funder or government regulations set a different minimum age requirement.
• Travel required based on business need.
• Successful complete and meet all requirements of the comprehensive credentialing process.
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• We are a Second-Chance Employer
• Must be able to pass a seven-year background check.
• Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
• Must be able to pass education verification check.
• Must be able to obtain designated fingerprinting clearance in applicable states.
• Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

A Direct Service Competency Checklist must be completed as part of the new hire onboarding process. Physical Demands: May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to twenty (20) pounds. Work Environment May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused. Work may include travel throughout the geographic region.