Senior Manager, Revenue Accounting - Order Management & Billing

About The Role We're seeking an experienced Order Management & Billing professional to join our Revenue Accounting Team. In this pivotal role you’ll spearhead the development and scaling of our order management processes while solving complex, cross‑functional challenges. You’ll collaborate across the organization to drive critical financial infrastructure improvements and make a significant impact at an innovative AI company. Responsibilities Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non‑standard pricing structures Lead comprehensive User Acceptance Testing (UAT) for new product launches and provide expert guidance on billing and order management implications Support monthly accounting close activities: contract review, usage validation, invoice verification, journal entries, and analytics Develop and track operational metrics to support strategic decision‑making Support global business operations and international customer requirements Collaborate closely with other pillars of the Revenue Accounting and Operations Team, including Revenue Accounting, Technical Revenue Accounting, and AR & Collections Cultivate strategic partnerships with cross‑functional teams across the Quote‑to‑Cash ecosystem, including GTM, Legal, Tax, Billing Engineering, and Finance Systems Identify and implement process improvements to enhance efficiency, scalability, and overall customer experience Partner with vendors to optimize billing systems, evaluate new features, and implement innovative solutions Own the end‑to‑end RFP process and implementation of new systems in the order management domain Establish and maintain robust controls and segregation of duties within order management and billing operations Support audit requirements by preparing documentation and addressing inquiries Develop and maintain documentation for team processes and procedures Qualifications Bachelor's degree in Accounting, Finance, or related field 7+ years of progressive experience in Billing/Order Management within high‑growth SaaS/technology companies 5+ years in a reviewer role Working knowledge of ASC 606 revenue recognition principles Expert understanding of Quote‑to‑Cash processes for SaaS, covering subscription and consumption‑based business models across B2B and B2C products Extensive experience with contracting systems, billing platforms, payment processors, and ERP systems (e.g., Salesforce, Stripe, NetSuite, Oracle, Workday Financial, Zuora) Proven track record leading large‑scale strategic initiatives end‑to‑end Outstanding communication and interpersonal skills Demonstrated ability to build relationships with diverse stakeholders and influence without direct authority Exceptional organizational skills and meticulous attention to detail (strong candidates) Proactive problem‑solver who identifies opportunities for process optimization (strong candidates) Adaptability to thrive in fast‑paced, ambiguous environments (strong candidates) Data‑driven approach; SQL and database experience a plus (strong candidates) Experience with third‑party marketplace integrations (AWS, GCP, Azure) (strong candidates) Proven ability to provide guidance, mentorship, and project leadership to team members and contractors (strong candidates) Annual Salary $190,000—$230,000 USD Minimum Education & Experience Minimum education: Bachelor’s degree or equivalent combination of education, training, and/or experience. Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience. Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position. Location & Visa Location‑based hybrid policy: Staff are expected to be in one of our offices at least 25% of the time; some roles may require more time onsite. Visa sponsorship: We sponsor visas and will make every reasonable effort to secure a visa if you receive an offer. #J-18808-Ljbffr Menlo Ventures